High School Customer Service

Rickeam J. Reed

Columbia, SC 803-***-**** ad5ttz@r.postjobfree.com

Summary

Safe and efficient UPS driver with 14 years of experience in the transportation industry. Proven ability to handle packages of all sizes and weights, navigate through busy city streets, and work long hours. Seeking a position that will allow me to use my skills and knowledge to make a positive impact on the company.

Education

Lancaster High School Class of 2005

High School Diploma

Experience

UPS, UPS Driver Jan '10 – Current

Maintained the vehicle according to prescribed maintenance schedules and ensured that cargo was loaded and unloaded safely and efficiently.

Communicated with customers regarding delivery status of shipments as well as any problems or concerns related to deliveries.

Followed all applicable DOT regulations including hours of service, driver rest periods, etc., and maintained current knowledge of applicable state/local traffic laws pertaining to commercial motor vehicles (CMV).

Performed other duties as assigned by management such as preparing paperwork for loads, cleaning trucks, loading trailers, etc.

Loaded and unloaded packages from delivery truck, ensuring that all items were accounted for.

Maintained a clean and organized vehicle to ensure safety while transporting cargo.

Drove safely to avoid damaging company property or injuring pedestrians.

Followed UPS policies regarding package handling and loading procedures (including hazardous materials)

Delivered packages on time according to the customer’s instructions (e.g., signature required, left at door, etc.)

Delivered loads to customers in a safe and efficient manner.

Maintained accurate records of deliveries, including documentation of any issues or problems that arose.

Inspected trucks before and after each trip to ensure they were in good working order.

Skills

Industry Knowledge: Driving a Commercial Vehicle, Customer Service, Loading and Unloading, Road Safety and Regulations, Transportation of Goods and Equipment, Package Delivery, Driving Hazards and Emergencies, Order Processing, Forklift Operation, Order Fulfillment, Inventory Management, Package Tracking, Shipping and Receiving

Technical Skills: Microsoft Office Suite, Gmail, Google Maps, GPS Navigation, Windows Operating System, Fuel Efficiency, Fuel Cost Calculations, Fleet Management, Fleet Maintenance, Tool Maintenance

Soft Skills: Driving a Commercial Vehicle, Customer Service, Attention to Detail, Communication, Problem Solving, Teamwork, Safety Conscious, Punctuality

References

Jason Easterling- 803-***-****

Lashaun James- 470-***-****

Steven Mullins- 803-***-****

Contact this candidate