Project Manager Scrum Master
Resume:
Contact
+555********** (Mobile)
julioricardosilveira@hotmai
l.com
www.linkedin.com/in/
julioricardosilveira (LinkedIn)
Top Skills
SQL
Análise de requisitos
Apresentações
Languages
Spanish (Professional Working)
English (Full Professional)
Portuguese (Native or Bilingual)
Certifications
SAFe 4.0 Product Owner/Product
Manager
Certified Scrum Master
IBM Associate Project Manager
Seminar - Business Planning in a
Disruptive World
ITIL® Foundation Certificate in IT
Service Management
Honors-Awards
Manager’s Choice Award - 2015
program for demonstrating the
Practice: Think. Prepare. Rehearse.
Manager's Choice Award - 2016
program for practice Show Personal
Interest.
Julio Ricardo Silveira
IT Project Manager IT Program Manager IT Delivery Manager IT Manager
Porto Alegre, Rio Grande do Sul, Brazil
Summary
As an Information Technology professional with over 20 years of experience, I possess a wealth of knowledge and expertise. I have worked extensively on international projects, fulfilling various roles such as project manager, commercial manager, and product manager.
My focus has always been on achieving results and I am known for my unwavering determination to reach goals. I am quick to adapt to new environments and excel in communication and interpersonal skills.
In addition, I have hands-on experience in project management, utilizing both PMBoK best practices and agile methods. My expertise in these areas has enabled me to successfully manage projects to completion and achieve desired outcomes.
Certifications:
• CSM: Certified Scrum Master
• ITIL® Foundation Certificate in IT Service Management
•SAFe 4 Certified Product Owner/Product Manager
Knowledge areas:
• Project Management (based on PMBoK practices).
• Agile methods (SCRUM, KANBAN)
• Team coordination/Functional leadership.
• Process Improvement and Automation
• ITIL
• Corporate Tools projects
Technologies:
• Oracle (Retek, 19c)
• SAP
• Salesforce
Page 1 of 8
Experience
Jobsity
Techical Project Manager, McGraw Hill at Jobsity
January 2024 - Present (5 months)
Thoughtworks
Project Manager Lead Consultant
June 2022 - October 2023 (1 year 5 months)
- Spearheaded software development projects focused on ERP solutions, catering to companies across the North American sector.- Managing agile teams (team formation, objective definition, and performance monitoring).
- Orchestrated and led agile teams, overseeing team formation, defining objectives, and monitoring performance throughout project lifecycles.
- Engaged in the complete project lifecycle, collaborating with stakeholders and product owners, gathering requirements, and providing comprehensive reports.
- Conducted post-mortem reviews and lessons learned sessions to continuously improve project delivery processes.
- Adapted and implemented software support process activities, optimizing digital application management operations for increased efficiency.
- Chaired the Change Management Committee, facilitating biweekly meetings to ensure seamless integration of changes within project timelines.
- Provided Incident Management services for addressing product-related issues promptly and effectively, ensuring client satisfaction.
- Successfully managed projects developed in Java, React (JavaScript), Angular (TypeScript), and Python, leveraging AWS and Azure cloud infrastructure environments.
- Strengthened client relationships through regular satisfaction monitoring meetings, ensuring ongoing alignment with project goals and objectives.
- Proactively identified opportunities to enhance client operations, formulated proposals, and played a pivotal role in driving business improvements.
- Implemented key performance indicators (KPIs), burndown charts, and velocity metrics to monitor and optimize project progress.
- Utilized Jira for comprehensive project management and Confluence for meticulous documentation, ensuring transparency and collaboration within the team.
- Facilitated open team communication through Slack, fostering a collaborative and efficient work environment.
Page 2 of 8
DBC Company
IT Program/Project Manager
February 2021 - June 2022 (1 year 5 months)
- Functioned as an IT consultant for local retail companies, specializing in the seamless implementation of Salesforce (Service/Marketing) into their internal systems.
- Provided expert guidance to development teams, particularly in areas requiring custom logic to align with project requirements, ensuring optimal functionality
- Led and facilitated sessions aimed at gathering, defining, and meticulously documenting business requirements, fostering clear communication and alignment across teams.
- Collaborated with the business development team, actively participating in the demonstration of prototypes to showcase envisioned functionalities to potential clients.
- Demonstrated prototypes directly to clients, ensuring a firsthand understanding of the solution's capabilities and addressing any concerns promptly.
- Utilized SharePoint for meticulous documentation, ensuring that project details, milestones, and important information were organized and easily accessible.
- Fostered open team communication through MS Teams, creating a collaborative and transparent workspace for seamless coordination among team members.
F3 Capital
IT Manager
March 2020 - February 2021 (1 year)
São Paulo, São Paulo, Brazil
- Oversaw the management of digital products tailored for the financial industry, specializing in fintech solutions encompassing both web and mobile applications extensively used in the banking sector.
- Founded and led a dynamic software development team, actively participating in the selection process to ensure a skilled and cohesive workforce.
- Defined the architectural framework for projects, meticulously selecting languages and technologies to align with the strategic goals of the organization.
- Spearheaded compliance-driven projects, ensuring that all solutions adhered to regulatory standards within the financial sector. Page 3 of 8
- Maintained transparent and open communication with stakeholders, providing regular updates and detailed progress reports to ensure alignment with project objectives.
- Implemented an Angular and Java/Python technology stack hosted on AWS cloud infrastructure, optimizing performance and scalability
- Prioritized product features and capabilities based on strategic business goals, ensuring the delivery of high-value solutions.
- Utilized Jira for comprehensive project management, allowing for effective task tracking, progress monitoring, and collaboration within the development team.
- Facilitated team communication through MS Teams, creating a collaborative and efficient communication channel for seamless coordination among team members.
DBC Company
IT Project Manager
May 2017 - March 2020 (2 years 11 months)
- Demonstrated expertise in managing diverse projects within the retail and finance industries, integrating various solutions through automation, IoT, and shopping mall monitoring.
- Successfully orchestrated the rollout of SAP modules (MM, SD, RE, and FI), ensuring seamless integration and functionality.
- Developed comprehensive project plans and managed costs effectively, overseeing end-to-end project lifecycles.
- Led compliance-driven projects, ensuring that all solutions adhered to industry regulations and standards.
- Administered Oracle 19c, ensuring the stability and efficiency of the database environment.
- Implemented private label card solutions in retail companies, contributing to enhanced customer engagement and brand loyalty.
IBM
PMO Lead/IT Project Manager
August 2015 - May 2017 (1 year 10 months)
- Functioned as the PMO leader, overseeing and monitoring the status of projects, ensuring adherence to timelines, and maintaining project governance.
- Played a pivotal role as a Master Coach in agile projects, guaranteeing the implementation and adherence to all agile ceremonies, fostering efficient and collaborative project execution.
Page 4 of 8
- Represented IBM as the key figure responsible for portfolio governance, ensuring alignment with strategic objectives and overseeing the successful delivery of projects.
- Generated executive reports to communicate project status, risks, and achievements to key stakeholders, fostering transparency and informed decision-making.
- Managed key performance indicators (KPIs) and ensured contractual compliance, playing a critical role in meeting project objectives and client expectations.
- Successfully navigated hybrid Agile/Waterfall methodologies, tailoring project approaches to best fit the specific needs and dynamics of each initiative. Dell
IT Project Manager
March 2014 - January 2015 (11 months)
Brasil
- Managed Oracle EBS R12 projects with a focus on finance, ensuring efficient project execution and alignment with organizational goals.
- Oversaw cost, quality, risk, and time management, implementing strategies to optimize project outcomes and deliverables.
- Negotiated and successfully delivered project scopes, demonstrating effective communication and stakeholder management skills.
- Served as a Program Manager for Improvement Projects, driving continuous enhancement initiatives within the organization.
- Applied SDLC Methodology (System Development Life Cycle) to ensure structured and effective project development and delivery. T&T Engenheiros Associados
IT Coordinator at Tools & Technologies
July 2012 - March 2014 (1 year 9 months)
Porto Alegre e Região, Brasil
- Functioned as a people manager, overseeing performance plans and facilitating career development for the team.
- Managed the implementation of a research and development (R&D) solution in partnership with HP-Brazil, focusing on solution management.
- Oversaw costs, quality, risks, and milestones, implementing preventive actions to ensure successful project outcomes.
- Led projects for mobile and communication devices with a high-performance focus, including the development of timelines, critical deliverables, and resource allocation plans.
Page 5 of 8
- Demonstrated expertise in UI/UX design management, ensuring a user- centric approach to project development.
- Utilized the Scrum framework (Agile) for project management, conducting key events such as Spring planning meetings, daily stand-ups, sprint reviews, and retrospective meetings.
- Led different teams using Scrum methodologies for global retail, gaming, and mobile projects, ensuring effective collaboration and project delivery. Tlantic SI
7 years 6 months
IT Product Manager
March 2011 - June 2012 (1 year 4 months)
Porto Alegre e Região, Brasil
- Analysis of competition, feasibility and return on investment (ROI)
- Product Backlog Management
- Technological evolution facing new operating systems and devices
- Preparation of planning solution demonstration
- Preparation of product information material (folders) IT Project Manager
January 2005 - March 2011 (6 years 3 months)
Porto Alegre e Região, Brasil
- Preparation and presentation of commercial proposal
- Cost, quality, risk and time management.
- Negotiation of scope.
- International management of integration projects (Biztalk and Seebeyond)
- Responsible for delivering B2B project to retail using Oracle Retek
- Store Management Internationalization Project (Brazil, Portugal, France and India (Tata - TCS)).
DBServer
Consulting
June 2004 - January 2005 (8 months)
Porto Alegre e Região, Brasil
- Analyzed business requirements across all business levels, bridging the gap between business needs and IT solutions.
- Analyzed business requirements across all business levels, bridging the gap between business needs and IT solutions.
- Interpreted business rules and requirements, translating them into technical systems specifications.
Page 6 of 8
- Maintained contact with external and internal customers, addressing inquiries and ensuring client satisfaction.
- Identified potential solution options and evaluated them for both technical and commercial suitability.
- Demonstrated expertise in optimizing the process of purchasing, bidding, and defining suppliers in Porto Alegre/Procempa.
Infosaude
System Analist
October 2001 - June 2004 (2 years 9 months)
Porto Alegre e Região, Brasil
- Gathered client-side requirements, contributed to database design, and managed configuration management processes.
- Led project management initiatives, ensuring projects were delivered within specified timelines and met client expectations.
- Guaranteed customer delivery satisfaction by overseeing the implementation of technical and functional specifications.
Hospital de Caridade Dr. Astrogildo de Azevedo
System Analist
March 1998 - October 2001 (3 years 8 months)
Santa Maria e Região, Brasil
- Gathered customer requirements, played a key role in database design, and managed configuration management processes.
- Led infrastructure activities and successfully integrated systems between hospitals, contributing to improved operational efficiency. Education
California State University, Northridge
Digital Companies & E-Business Revolution · (July 2022 - August 2022) Fundação Getúlio Vargas
MBA - IT Management · (2006 - 2007)
Universidade de Santa Cruz do Sul
Post-Graduation - IT Internet Technologies · (2000 - 2001) Universidade Federal de Santa Maria
Bachelor - Science computer · (1994 - 1999)
Page 7 of 8
Page 8 of 8
Contact this candidate