Customer Service Front Desk
Resume:
Felicia Hernandez
Phoenix, AZ *****
ad5tsy@r.postjobfree.com
Hello My name is Felicia Hernandez. I would like to further my career in this field. I would like to learn and grow within. I’m very outgoing and my energy will give light. I learn and accomplish quickly .Thank your for your time.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Aim Recycling - Phoenix, AZ
October 2023 to Present
Scale operator weighing in and out trucks.
Cashier cashing out Truck drivers. Paying out different commercial accounts at a scrapyard. Janitorial Worker
CCS Janitorial - Glendale, AZ
June 2023 to Present
I clean an Elementary School. I Take out trash’s. Dust and sanitize desk. Detail Clean restrooms. Vacuum and Mop floors.
Parcel Sorter
Ontrac Delivery - Phoenix, AZ
June 2022 to Present
I load and unload packages. I sort and split packages and to different conveyor belts. As well as scan packages and make sure quality of package is in good shape and ready to ship to next facility. Call Representative
Open Tech Alliance - Phoenix, AZ
March 2018 to September 2019
Answer customer service calls for storage units. Booked appointment and received payment. Tax Preparer
Metz Tax Service - Glendale, AZ
January 2019 to April 2019
Glendale, AZ.
Prepares taxes. Enter in data from tax form to computer. Very friendly customer service. Worked as Front desk representative. Answer calls. Made appointment. Assisted owner. Picker/Packer and Inventory
Amware Shipping - Avondale, AZ
February 2018 to October 2018
Third party shipping company that I picked and packed that held multiple accounts such as, Example and It Works. Also, helped with inventory I was counting product once received for the warehouse.
Cannabis Trimmer/Packer
Cañamo - Mesa, AZ
September 2017 to February 2018
Boutique trim marijuana. Weighed out different concentrates and packaged. Co-Owner/Assistant Manager
Minor To Major Cleaning - Peoria, AZ
August 2015 to January 2018
Clean for offices, residential and property management company. Manage appointments. Made the estimates for the company. Very friendly. front desk representative Front Desk Receptionist
Metz Tax Service - Glendale, AZ
January 2017 to April 2017
Glendale, AZ.
Prepares taxes. Enter in data from tax form to computer. Very friendly customer service. Worked as front desk representative. Answer calls. Made appointment. Assisted owner. Parcel Assistant
Fedex Smartpost - Phoenix, AZ
July 2012 to October 2015
Scan, load and unload packages, re-label offline packages. Dishwasher/Preparation Cook
Olive Garden - Peoria, AZ
September 2011 to July 2012
Dishwasher - pre-soaked and washed all dishes and utensils, counters and floors in restaurant. Replaced dishes to appropriate location. Preparation Cook - weighed and prepared different foods for chiefs. General Cleaner
Ramada Inn - Peoria, AZ
January 2011 to May 2011
Stripes beds, clean restrooms, stock rooms, clean rooms. Folded sheets.
• General housekeeping duties including, wiping, vacuuming, laundry, dusting and cleaning
• Provided excellent customer service
Front Desk Representative
Education
High school diploma
Skills
• Data entry
• Manufacturing
• Clerical Experience
• Computer Literacy
• Pallet Jack (6 years)
• Communication skills
• Typing
• Tax Experience (5 years)
• Heavy lifting
• Shipping & Receiving
• Front Desk (3 years)
• Moving
• Load & Unload (3 years)
• Budgeting
• Management
• Sales (1 year)
• Guest Service
• Order Picking
• Packaging
• Residential Cleaning
• Customer Service (7 years)
• Compliance management
• Commercial Cleaning
• Accounting
Certifications and Licenses
Food Handler Certification
Contact this candidate