< Inbox Monica Alvarez Resume “. \4
Monica Alvarez
**** ******* **** **** *** Sanford, FL 32771
ad5trl@r.postjobfree.com
Summary
Bilingual with experience in performing administrative assistant duties, secretarial and clerical responsibilities, and
exercising sound judgment to fulfil the daily operation of the school program with high proficiency.
Essential Functions
Knowledge, Skills, and Abil
Effective administrative and time management skills
‘Answer phones to direct calls or provide information
Maintain files, database and administrative records
Research, review, analyze, and evaluate information
Ability to prioritize, plan and execute effectively
Perform office administrative support duties
Experience in Microsoft Office Software
Bilingual fluent in English and Spanish
ies
‘Answer inquiries from the general public and business community related to operational policy and procedure.
Perform variety of administrative functions, prepare and process reports, financial statements, and other
documents, using word processing, spreadsheet, database, or presentation software.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their
distribution.
Prepare agendas and make travel arrangements for executives, coordinating luncheons, for committee or
executive meetings.
Attend executive, committee, or board meetings to record minutes and compile, transcribe, and distribute
minutes of meetings.
Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing
training material.
Employment Histoy
01/2020-10/2021. Charter Communications Retention Specialist Lake Mary, Fl
11/2018 ~12/2019 24/7 In Touch (New York Times) Customer Care Representative Altamonte, FL
02/2018 - 08/2018 Allied Universal Administrative Liaison Security Lake Mary, FL
06/2016 - 12/2017 Synchrony Financial Bilingual Collection Specialist Maitland, FL
09/2003 - 02/2006 John Marmaras, Attomey atLaw Office Administrator Bloomfield, NJ
Education
Gibbs College of Business Livingston, NU
Associate in Applied Science in Office and Business Administration Human Resources, Management,
Leadership and Background in Allied Health Field Administrative training as well as Supervisory
Honors graduate ~ Magna Cum Laude Honor Society
Military Experience — Veteran — United States Air Force - Service Specialist