Customer Service Specialist

Serena Jo-An Jean

**** ******** ** • Pembroke Pines, FL 33023 • Cell: 786- 262- 6106 • Email: ad5tpr@r.postjobfree.com

Career Overview

Motivated customer service specialist with over Ten years of retail sales experience in a fast-paced, team-based environment

Core Strengths

Customer service

Energetic work attitude

Excellent communication skills

Fast learner

Creative problem solver

Strong organizational skills

Customer service skills

Consistently received positive feedback from guests and successfully encouraged by developing helpful long-term relationships with customers.

Monetary Transactions

Handles cash, check, credit and automatic debit card transactions with accuracy and efficiency

Experience

CSC Event Service; Miramar, FL Event Guard March 2018 to Current

Fanatics: Miramar, Fl Loss Prevention November 2021 to March 2024

Allied Universal: Fort Lauderdale, FL Security Guard August 2018 to February 2019

Gap; Miami Beach, FL Lead Sales Associate February 2011 to February 2017

Greets customers in a friendly and helpful manner, answering questions regarding store and products; maintains accurate knowledge of current sales and store promotions.

Education

Broward College; Pembroke Pines, FL

Major: Business • 2020

3.0 GPA • Member of the Fit4Life Club

Hollywood Christian School; Hollywood, FL

High School Diploma • 3.5 GPA • Honor Roll

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