Customer Service Team Member
Resume:
ALEXIS ALMONOR
Mooresville, NC
ad5tpb@r.postjobfree.com
OBJECTIVE
A passionate and driven high school student with an interest in building a customer service career, looking for a position where I can enhance my problem-solving and communication skills by helping customers resolve company-related issues.
EDUCATION
Sophomore South Iredell High School
2022 – PRESENT
Currently a 3.0 Student majoring in Cosmetology – Nail Technician and minoring in General Studies.
EXPERIENCE
Team Member Chick-Fil-A
2021– 2023
Provided excellent customer service to over 50 customers within a shift.
Greet customers at the counter and assist with taking their orders.
Provide menus to customers and assist them in choosing donuts, coffees, and sandwiches.
Process credit or debit, and cash payments, and provide appropriate change and receipts to customers.
Ensure that donut cases are stocked, by maintaining effective communication with members on the team.
Lead support in the cleanliness and tidiness of the counter and ensure the dining areas are always kept neat.
Provided excellent customer service and led the team to meet customer expectation during rush hour.
Cleaned and sanitized kitchen areas such as counters and floors on a constant basis.
Oversaw food rotation activities to ensure that food items were always kept fresh.
Performed appropriate inventory of food supplies, and informed kitchen manager of any low stock situations.
Prepared food following appropriate safety guidelines remain in compliance and a restaurant score of 98% or above.
Assisted in transporting readied food items to the front end and directly to customers in a timely manner.
Team Member Bojangles
2022 – 2022 (SUMMER SEASONAL JOB)
Provided excellent customer service to over 50 customers within a shift.
Greet customers at the counter and assist with taking their orders.
Provide menus to customers and assist them in appropriate meals through the intercom system and face-to -face servicing.
Cleaned and sanitized kitchen areas such as counters and floors on a constant basis.
SKILLS
Certified in Food Safety and Compliance
Team Member Support and Leadership
Age 17 with appropriate documentation to work in the state of North Carolina
Reliable
Ability to work independently
ACTIVITIES
I am passionate about helping others, working on and team and providing great service. My leisure activities include studying hair and nail technician service field work of study. I also enjoy shopping, dancing and spending time with family.
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