Technical Support Customer Service

Curriculum Vitae

Full Name: Ryno Brits

Nationality: South African

SA ID: 880**********

Date of Birth: 88/03/25

Residential Address: 50 Forth Ave, Ashley, Pinetown, 3610 Cell: +27-064-***-****

Email: ad5to9@r.postjobfree.com

Languages: English, Afrikaans

Health: Excellent

Willing To Relocate: Yes

Own Transport: Yes

Criminal Record: No

Education

Amajuba High School - Grade 12 (2006)

Amajuba FET College – Mechanical Fitting (2013)

Additional Skills

Customer Service

Technical Support

Security / First-aid / Armed Response

Presentation Letter

Good day,

I believe that this would be a great opportunity for me to progress in my career and work experience.

Thank you,

R Brits

PROFESSIONAL EXPERIENCE

Ezi-Cash Holdings (Pty) Ltd

2020– 2023

ATM Custodian – Technical Support – Customer Service

Prepare and load ATM deposits, cash orders and resolve client dispensary shortages. (Absa Group Limited, Capitec Bank Limited, First National Bank, Nedbank)

Inspect, count, balance, pack, capture deposits, and keeping track of overages and shortages.

Reconcile and balance (60+ daily retail customer's cash deposits) Spar Group, Checkers, PnP, Numetro, Fun Company, KFC, Gorimas etc.

Serviced, adjusted, and repaired ATM machines, replenishing ATM supplies, providing on-site diagnostics, testing, fault finding and calibration of dispensary unit.

Praised for timely and accurate reports that were used as decision aids by managers, tellers and box controllers.

Lion Protection Service’s

2021 – 2023 (Present)

Site Security Manager

Implemented departmental policies, goals, objectives, and procedures, conferring with mangers, organization officials, and staff members as necessary.

Support all human resource processes at the facility such as staffing all positions, training, and development of team members

Responsible for implementation of security policies and the attaining of site safety and security performance goals, prepared work schedules and assigned specific duties.

Maintain industry and geopolitical vigilance regarding threat information in order to establish and monitor threat profile.

Elinem Construction

2018 – 2020

Technical Support – SHE Representative – Semi-Skilled Artisan

• Monitor department safety performance and take action on areas that require change.

• Develop continual quality improvement initiatives, review safety performance and prepare

action plans that include researching course options.

• Completed daily inspections of work areas requiring written reports of action taken by field

Supervision.

• Responsible for planning and expediting all welding, fabrication, mechanical fitting,

Fidelity Security Service’s

2016– 2018

ATM Custodian

SBV Services (Capetown)

2016– 2018

Protection Officer

REFERENCES ARE AVAILABLE ON REQUEST

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