Customer Service Call Center

Fana Johannes Mtsweni ID number: 830**********

R. Address: 19059 Etwatwa Ext.24 Sokwebe

Daveyton, 1520

Phone: 061*******

E-mail: ad5tna@r.postjobfree.com

To whom it may concern

APPLYING FOR A JOB

I was studying Entrepreneurship at the University of Johannesburg in 2011 but could not complete due to financial problem.

I have a few skills, like leadership skills, to be effective and efficient, working under pressure and communication skills. I am physically challenged (Disabled Polio – on crutches) but this doesn’t get me in the way of doing my utmost best when it comes to doing my job, since I am self-motivated, determined, and a hard worker. Working for you won’t just gain me working experience, but an insight of how the business environment works the adrenaline to meet deadlines and to grow and be more responsible. I have attached my CV too with this letter and you can call or e-mail me for an interview.

I look forward to a response and would appreciate an opportunity to meet with you. Yours Sincerely,

Fana Mtsweni

Curriculum Vitae 21/10/2010

Fana Mtsweni Page 1 of 5

Fana Johannes Mtsweni ID number: 830**********

R. Address: 19059 Etwatwa Ext.24 Sokwebe

Daveyton, 1520

Phone: 061*******

E-mail: ad5tna@r.postjobfree.com

My Vision

To learn and gain more experience about the business environment not just theoretically but practically and to develop my own empire. Career Objectives

Short Term:

To complete my diploma in Entrepreneurship

To get my B-tech in Business Administration

To gain valued working experience with corporate organizations in South Africa or internationally known companies.

Long Term:

Working and studying towards getting a PHD in Marketing.

To own my own Consulting company, to helping those living in a less privileged communities, so that they can gain more knowledge of the world they living in Personal Profile

Self-motivated – when I do my work I tend to motivate myself to the best I can in all ways possible.

Creative and Initiative – I like being creative with ideas and plans to improve my daily challenges.

Determination – I am very determined and passionate when solving a problem

Communication skills – I can speak English fluently but I also can communicate in Zulu.

Working under pressure – Focusing on several activities like choir and doing sports and at the same time I was still busy with my studies in Matric. Extramural activities and interests

Curriculum Vitae 21/10/2010

Fana Mtsweni Page 2 of 5

Fana Johannes Mtsweni ID number: 830**********

R. Address: 19059 Etwatwa Ext.24 Sokwebe

Daveyton, 1520

Phone: 061*******

E-mail: ad5tna@r.postjobfree.com

A part of the University of Johannesburg’s athletics team(discuss and shot-put till to date)

A part of the Central Gauteng Basketball Team(for the physically challenged 2004)

Won sports men of the year in 2004 at Adelaide Tambo School

Won a silver medal at the Central National Championships for Basketball 2004

Won a bronze medal in powerlifting in 2004

Education

Tertiary Education

Current Institution: University of Johannesburg

Period: February 2009 – November 2011

Program: National Diploma: Entrepreneurship

Subjects passed: Major subjects: Small Business Management 1A & B, marketing 1A & Credit control 1A & B

Other subjects:

Micro-soft word, Power Point, Excel, Access,

Business Communication skills 1A & B, Labour

Law, Entrepreneurial growth strategies. Marketing

2A & Small Business Management 2A & B

Secondary Education

Last school attended: Adelaide Tambo School

Period: January 2003 - December 2005

Highest Grade passed: Grade 12(Senior Certificate) Subjects passed: English, IsiZulu, Business Economics, Accounting and Economics

Curriculum Vitae 21/10/2010

Fana Mtsweni Page 3 of 5

Fana Johannes Mtsweni ID number: 830**********

R. Address: 19059 Etwatwa Ext.24 Sokwebe

Daveyton, 1520

Phone: 061*******

E-mail: ad5tna@r.postjobfree.com

Work experience

Company Quest Staffing Solutions

Position Administrator

Duration 27 February 2012 – 24 December

2012

Duties Reference checking, Data capturing,

Building CV’s, requesting redlists

And uploading them on the system

Company First Car Rental

Duration 2 January 2013 – 6 January 2022

Position Reservation Consultant

Duties Assisting clients with bookings

And customer query

Referees

Name: Nelly Monama

Curriculum Vitae 21/10/2010

Fana Mtsweni Page 4 of 5

Fana Johannes Mtsweni ID number: 830**********

R. Address: 19059 Etwatwa Ext.24 Sokwebe

Daveyton, 1520

Phone: 061*******

E-mail: ad5tna@r.postjobfree.com

Occupation: Team leader

Organization First Car Rental

Contact: 011-***-****

Name: Shantelle McLaren

Occupation : supervisor

Organization : First Car Rental

Contact :011*******

Name: Debbie Butler

Organization Quest Staffing Solutions

Occupation Operation Manager

Contact (011-***-****

Curriculum Vitae 21/10/2010

Fana Mtsweni Page 5 of 5

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