Customer Service Warehouse Worker

Gary Wright

Warehouse Worker

London SE** / T: 079**-****** / E: **********@*******.**.**

Personal Profile:

A multi-skilled, hard-working and reliable warehouse operative with the confidence to deal with any given task. Able to follow standard operative procedures and work in a methodical manner while working in a team or on my own initiative. Positive and proactive when working, with an adaptable and flexible approach to working practices and conditions. I already have at least 10 years experience, I enjoy this type of work and aim to continue to develop my career in this industry.

Key Skills:

Excellent communication and customer service skills

Ability to prioritise own workload

Able to maintain concentration whilst doing repetitive tasks

Flexible with working hours and shift patterns

Physical fit and able to lift and move heavy packages and objects

Good at following instructions and working on own initiative

Able to work under pressure and to tight deadlines

Accustomed to following processes and procedures accurately

Excellent timekeeping record

Adaptable and creative - able to learn new skills quickly and easily

Good understanding of Health and Safety guidelines and procedures

Forklift Licence including Reach & Counterbalance

Employment History:

Scope April 2024-present

General assistant-volunteer

April 2024-present

Sorting and hanging new clothes

Sorting and organising goods for sale

Greeting customers

Keeping the shop clean and tidy at all times

Other Commitments 2020 – Present

In addition to actively seeking employment I have recently started to develop my skills further for easier access to the jobs market and plan to complete a new level 2 Understanding Customer Service online training course.

Greenwich and Bexley community Hospice Sept 2019- Present 2020

Warehouse Assistant

Assist with receiving of donated goods by the public

Promoting gift aid

Sort goods into different categories for sale or for ragging

Tag and hang clothing

Assist with batching up clothes in preparation for deliveries to shops

Tidy the warehouse and sorting area

Store items – may include some ladder use

Awareness of health and safety

Royal Borough of Greenwich Jan 2017 – Aug 2017

Park Ranger

Sweeping or litter-picking the public highway, parks and open spaces, including the removal of litter, detritus, spillages, weeds, waste and faeces

Removal of fly tips and dumped refuse

Removal of drug litter, always mindful of Health and Safety considerations

Dealing in a friendly and helpful way with members of the public, paying regard to the needs of vulnerable residents

Carrying out all duties with due regard to the provisions of Health and Safety rules and safe working systems

British Heart Foundation 2016

Warehouse Assistant

Assisting warehouse manager on daily basis

Loading and unloading of van for deliveries

Assembly of flat pack furniture

Assisting on shop floor - replacing furniture

Function testing of electrical items

HHJ Trading Sept – Nov 2014

Machine Operator/Assembler

Setting up pinning machine to correct size and length

Pinning together picture frames and stacking them on the floor ready for co-workers to assemble

Collecting material i.e. glass and backing board for co-workers when needed

Cleaning and maintaining work areas and machinery

Measuring, grading and feeding batches of raw materials into production machinery

Assembling goods on production line

Reporting equipment faults to maintenance staff

Monitoring the production process and carrying out basic testing/quality checks

May – July 2014 British Heart Foundation

Warehouse Assistant

Assisting warehouse manager on daily basis

Loading and unloading of van for deliveries

Assembly of flat pack furniture

Assisting on shop floor - replacing furniture

Function testing of electrical items

Other Employment

Stockroom Assistant HMV

Warehouse Operative ASDA

Bench Hand / Print Finisher Dexterity Print Finishers Ltd

Education:

Online training course: Level 2 Understanding Customer Service - 2023

RJB Training Walthamstow Road Transport Industry Training Board (R.T.I.T.B)

Certificates of Training in both Counterbalance & Reach Truck

CONEL Edexcel Level 1 Warehouse & Storage

CONEL City & Guilds Level 2 Award in Forklift Truck (Counterbalance) Operations

Bromley Field Studies Centre : Literacy Skills

Employability Skills

Personal Development Training including Communication and Computer Skills

Twin Training JMA

Eltham Green Secondary School

GCSE x 3 including Maths & English

References:

Available upon request

Contact this candidate