Customer Service Patient Care

FAVOUR EGWU

**** ********* ****, ****** ***, TX · 214-***-****

Egwufavour204yahoo.com

I am kindhearted, gentle, and calm. I have empathy and I am also disciplined. I work well in fast paced environment, and I am committed to improvement. I respect people’s beliefs and preferences. I enjoy helping others and being there for them when they need someone.

EXPERIENCE

DECEMBER 2021– JANUARY 2022

CUSTOMER SERVICE ASSOCIATE, walmart

Greeting customers and making sure they find everything they need; Ringing up customer purchases and bagging, cleaning and zoning, providing quality customer service.

JANUARY 2022 – MAY 2023

TEAM MEMBER, whataburger

Giving quality customer service, serving hot freshly prepared product in clean and comfortable environment.

MAY 2023-PRESENT

PATIENT CARE TECHNICIAN, Medical City Frisco

Provide basic nursing care to non-acutely ill patients within the Nursing Assistant’s scope of practice that includes actions that meet psychosocial needs and physical needs.

Meets communication needs of patients.

Perform other duties as assigned, within the Nursing Assistant’s scope of practice.

Collect and record patient Data, record vital signs and help patients with activities of daily living (ADL)

Answer call lights and complete patient rounds

Help with completing/maintaining files and forms for admission, transfer and discharges.

Taking care of patient personal hygiene and help with patient clean up.

Notify appropriate licensed personnel when patient complains of pain.

EDUCATION

MAY 2022

HIGH SCHOOL DIPLOMA, Little elm high school

3.8 GPA, HOSA MEMBER

FEBRURARY 2023

BACHELOR’S DEGREE IN PROGRESS, COLLIN COLLEGE

SKILLS

BLS CERTICATION

CUSTOMER SERVICE

COMMUNICATION

MARKETING

TIME MANAGEMENT

DEPENDABLE

HARDWORKING

PATIENT CARE

VOLUNTEER EXPERIENCE

METROSTAR HEALTH CARE - 120hrs

05/21/2021-PRESENT

Bathing and grooming

Laundry and helping with dressing.

Food shopping and prep

Light housekeeping

Managing medications

Transportation

Mobility assistance

Companionship and emotional support

Overall care of veterans.

SURE FOUNDATION MINISTRIES – 20hrs

02/01/2021-PRESENT

Community service to the needy, and orphanage.

Car wash to raise funds.

Turkey and food items to the community every thanksgiving.

ACHIEVEMENTS

Distinguished Chapter Award-PHI THETA KAPPA

President’s List-COLLIN COLLEGE

Distinguished College Project Award- PHI THETA KAPPA

Honors in Action Project Award- PHI THETA KAPPA

Most Distinguished Chapter Winner/Finalists - PHI THETA KAPPA

CERTIFICATION

TEXAS HEALTH AND HUMAN SERVICES COMMISSION- CERTIFIED NURSE AIDE

3/20/23-3/202/25

LINCENSE NO. NA0061035748

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