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Customer Service Call Center

Location:
Greenwood, IN
Posted:
May 20, 2024

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Resume:

Autumn Mayhew

Indianapolis, IN *****

ad5thu@r.postjobfree.com

+1-317-***-****

Detail oriented. Highly driven. Provide outstanding customer service. Ability to work in many diverse environments. Ability to learn fast and work hard. Authorized to work in the US for any employer

Work Experience

Senior Vacation Specialist

Bluegreen Vacations - Indianapolis, IN

July 2023 to December 2023

Inbound call center

Gained and maintained outstanding customer service. Account file maintenance. Reserved reservations. Handled payments towards accounts. Problem solving for individuals accounts. Provided excellent communication between agent and client. Excellent computer skills time management Home Health Aide

Compassionate senior health - Indianapolis, IN

December 2021 to March 2022

Provided companionship to clients as well as light housekeeping errands. Reliable and tryst to their families

Customer Service Representative

Corman's Custom Painting - Indianapolis, IN

May 2016 to April 2021

• Fast passed physical labor

• experience

• Managed customer accounts

• Greeted customers

• Conducted customer service surveys

• Handled reservations

• Resolved customer issues

• Booked appointments for clients

• Worked in the inbound call center

• Created call center scripts

• Assisted customers via live chat

• Collected and documented orders

• Responded to inquiries and issues

• Responsible for troubleshooting applications

Warehouses Associate

kolhs warehouse - Indianapolis, IN

November 2019 to April 2020

Processed packages from customers return.

Process customer orders threw outbound shipping

Education

GED

Central Nine Career Center - Indianapolis, IN

Present

Skills

• Communication skills

• Customer service

• English

• Phone etiquette

• Data entry

• Live Chat

• Salesforce

• Technical Support

• Help Desk

• Typing

• Network Support

• Customer service

• Attention to detail

• Reliable

• English

• Communication skills

• Experience driver

• Account management

• Leadership

• Microsoft Outlook

• Typing

• Computer skills

• Office experience

• Technical support

• Driving

• Microsoft Excel

• Phone etiquette

• Cash register

• Sales

• Cash handling

• Salesforce

Certifications and Licenses

Driver's License



Contact this candidate