Customer Service Nail Technician

Taniyah McClain

470-***-**** ad5tf5@r.postjobfree.com Newnan, GA 30263

SUMMARY

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

SKILLS

Manicures

cooking

Cuticle care

Customer Service

Time Management

Creative design

Appointment management

Verbal and written communication

Sanitation Procedures

EXPERIENCE

Nail Technician, Self Employed Services, June 2020-CurrentCovington, GA

Provided manicures, pedicures and nail treatments to clients.

Demonstrated knowledge of all products and services offered in the salon.

Cleaned and sterilized tools and work areas between customers.

Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.

Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.

Assisted with inventory management tasks such as restocking supplies when needed.

Developed creative designs on nails using a variety of colors and materials.

Ensured that safety protocols were followed during each service provided.

Followed health regulations regarding sanitation practices throughout the salon.

Cashier, Zaxby's Chicken Fingers & Buffalo Wings, June 2023-October 2023Covington, GA

Greeted customers and answered any questions they had about the store's products and services.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Issued receipts, refunds, credits or change due to customers.

Stocked shelves with merchandise when needed.

Answered customer inquiries regarding store policies and procedures.

Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Host, Applebee's Grill + Bar, February 2022-June 2023Covington, GA

Greeted guests upon arrival and provided them with menus.

Answered customer inquiries regarding the menu, restaurant services, and special promotions.

Took reservations over phone and in person.

Assisted servers in seating guests by escorting them to their tables.

Managed dining room layout to maximize efficiency of staff members.

Maintained cleanliness of lobby area, including wiping down tables and chairs.

Provided excellent customer service by anticipating customer needs.

Catering Server, Self-employeed, September 2022-May 2023Covington, GA

Prepared and served food items to guests in a timely manner.

Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.

Assisted other servers in carrying trays of food from kitchen to dining area.

Set up tables with appropriate linens and silverware prior to each event.

Provided excellent customer service throughout the duration of an event.

Managed multiple tasks simultaneously while ensuring accuracy and quality of work.

Followed proper sanitation procedures when handling food items.

EDUCATION AND TRAINING

High School DiplomaNewton High School, Covington GA May 2023

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