Office Manager Front Desk

JULIA LOEFFERT

Pittsburgh, PA *****

724-***-**** - ************@****.***

PROFESSIONAL SUMMARY

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 20 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.

SKILLS

Office Management

CRM Software

Staff Training

Budgetary Planning

Team Management

Calculating Deductions

Account and Ledger Reconciliations

Information Security

Deposit Collection

Friendly and Relatable

Employee Motivation

Dental Impressions

WORK HISTORY

11/2022 to 12/2022 Front Desk Administrator

Dr. Phyllis Lee DMD – Mt. Lebanon

Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

Answering phones

Scanning documents into patient charts

Taking payments

Faxing documents

Breaking rooms down and sterilizing instruments.

09/2019 to 10/2022 Office Manager

West Penn Dental Center – 312 2nd Ave, Carnegie

Maintained computer and physical filing systems.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.

Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel. Evaluated employee records and productivity to complete employee evaluations. 06/2018 to 09/2019 Dental Assistant

360 Care – Hermitage, PA

Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.

Performed general chair-side duties for general dentistry, endo procedures and oral surgery.

Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.

Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies. 08/2016 to 06/2018 Administrator

Fed Ex Ground – Zelienople, PA

Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.

Computerized office activities, maintained customer communications and tracked records through delivery.

Entered and maintained departmental records in company database. Collected, validated and distributed information to employees. EDUCATION

06/1999 High School Diploma

Beaver Area Senior High School - Beaver, PA

Contact this candidate