Human Resources Customer Service
Resume:
CATHERINE NANDIN
HUMAN RESOURCES SPECIALIST
CONTACT
PROFILE
ad5tb3@r.postjobfree.com
ad5tb3@r.postjobfree.com
Working as a Human Resources Manager/Specialist, it has truly brought the best of both worlds. Being able to be at an executive level being able to initiate change and have a customer facing role that gives me the ability to really help employees have their concerns truly heard. Being the link between employees and their managers, having the ability to help them make changes needed to have the best collaborative working environment possible. Eager to join an established company and assist employees and management work cohesively.
SKILLS
EXPERIENCE
Excellent Customer Service
Ability to multitask/prioritize tasks efficiently.
Excellent Communication
Creative and Strategic thinking
Exceptional knowledge of Excel, Outlook, PowerPoint, Publisher, Kronos, and many other complex computer systems.
Human Resources Assistant – Amazon Services
2023-2024
Helped launch a brand-new building from the ground up. Assisted in cultivating new talent to specifically fit our buildings needs. Curated rooms for multi-cultural appreciation, and another for new mothers needing space to take care of their needs.
Day to day – Handled payroll issues and timecard errors. Employee issues, investigations. Ran new hire orientations, hosted multiple meetings. Meetings consisted of Deaf Roundtable, which allowed our Deaf or Hard of Hearing Associates a chance to discuss any issues or wins that they experience, Associate Fun Committee helped plan and create events for our building to come together to have fun and celebrate the team. I participated in weekly meetings with Senior HR and Senior Operations Teams. Handled multiple reports daily, emails and multiple checklist items.
Senior Human Resources Specialist – Target
2021-2023
Processed payroll, answered multi-line phone systems throughout shift. Created new trainings and learning aids for new systems for our team of over 1250+ employees. Worked daily using complex programs to create presentations, training documents, reports and much more. Provided excellent customer service to our team members, Senior Operations and other upper management.
Central Ops Flex Associate – Amazon
2019-2023
Assisted AM and leads with troubleshooting issues. Schedule and audited routes that had been already scheduled and needed to be rerouted. Ability to work in a team or alone. Kept up with constantly changing processes and systems, ability to stay on top of any issues.
On Site Manager/Staffing Manager – Allstaff Services
2014-2018
Worked as an onsite manager for the Phoenix Convention Center. Hired and staffed anywhere from 25-125 people at a time. Managed all hiring and termination procedures, completing I-9 and Tax documents. Effectively coached and orient new staff to be successful in their new roles. Developed policies and procedures for my team to adhere to. Scheduled employees sometimes in less than 24 hours in advance, ability to flex and move employees with short notice.
EDUCATION
Estrella Mountain College
2021-2023
Worked towards associates
University of Arizona
2022-2024 (Current)
Pending BA in Human Resources and Management
References available upon request.
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