Customer Service Grocery Manager
Resume:
Allen Cummings
ad5t6y@r.postjobfree.com
Laurel, Maryland 20707
Objective
To adhere to the client’s needs in a professional and efficient manner while providing excellent customer service.
Work Experience
NPL Construction Company (Traffic Safety Control Worker) March 2019-Current
•Follow safety rules and regulations on all work zones.
•Performs traffic control and flagging activities as needed.
•Required to operated pickups and flatbed trucks.
•Complete daily logs timely and accurately.
•Material handling and storage.
•Load and unload trucks.
•Effectively communicate problems or concerns to the Foreman or Supervisor.
Weis Grocery Store (Grocery Manager) June 2017-March 2019
•Maintained security standards while in charge of store (i.e. key and alarm controls).
•Responsibility included all grocery orders and I was the primary display builder.
•Conducted the physical inventory of product on hand.
•Ensured the Grocery Associates maintained a clean, neat appearance.
•Engaged and interacted with customers to create a positive shopping experience.
•Ensured good associate relations and high morale.
•Responsibility included completing search and delete on every grocery order written.
•Recorded and reported all associate and customer accidents in accordance with store policies.
The Washington Post (Utility Worker) September 2012- May 2017
• Worked in a safe manner around heavy equipment efficiently and effectively.
• Provided shift priorities and performed duties based on changing demands of pressroom.
• Communicated effectively with supervisor and co-workers when issues or concerns arose.
• Performed physical duties that required bending, climbing ladders, kneeling, lifting, pushing, reaching and walking.
• Worked in a fast-paced, deadline-orientated environment.
Food Lion (Grocery Manager) July 2010-January 2011
•Maintained security standards while in charge of store (i.e. key and alarm controls).
•Was responsible for all grocery orders and was the primary display builder when executing merchandising in the store each week.
•Conducted the physical inventory of product on hand.
•Ensured the Grocery Associates maintained a clean, neat appearance.
•Engaged and interacted with customers to create a positive shopping experience.
•Ensured good associate relations and high morale.
•Responsible for completing search and delete on every grocery order written.
•Recorded and reported all associate and customer accidents in accordance with store policies.
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Blooms Grocery Store (Assistant Grocery Manager) January 2005-July 2010
•Maintained proper product level and inventory control of grocery shelves.
•Kept the grocery shelves and back room cleaned and organized.
•Collaborated with the Assistant Store Manager as necessary to train and schedule employees.
•Ensured achievement of productivity goals of the stock crew.
•Primary order writer for the grocery department.
Education
Attended: Oxon Hill High School in Oxon Hill MD.
•Graduated with a high school diploma in 1990.
Skills
•Able to reach, bend, stoop and lift over 50 pounds
•Able to push or pull up to 2000 pounds using a pallet jack.
•Able to rotate and organize products, perform job duties as needed and complete necessary paperwork.
•Able to provide outstanding customer service
•Able to work independently
Reference: Available upon request.
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