Data Entry Call Center
Resume:
Samaria Duncan
Detroit, MI *****
*************@*****.***
To obtain a position as a secretary or a clerk, allowing my potential employer to receive administrative savings, as I gain professional experience while providing program assistance. Work Experience
Customer Service Representative
Ashton Carter/ Proctor - Troy, MI
February 2023 to Present
Answering phone calls for people that wanna update home insurance for Freedom Mortgage. Update system with insurance renewal. Upload documents and prep payments. Casino Dealer
Evolution casino - Southfield, MI
September 2021 to July 2022
Dealing cards for blackjack, infinite blackjack, baccarat, and shuffling cards. Customer Relations Specialist
SEEL - Detroit, MI
September 2018 to August 2021
I schedule appointments for appliance pick up for dte energy and Ameren electric. I always scheduled appointments for LG&E/KU for people to receive help to make they're home more energy efficient. I have done some call center training and received certification for the training. I send emails, answer calls, I call customers, i send out mail to the customer. I have worked almost all queues in the company. Call Center Representative
Concentrix - Farmington Hills, MI
April 2017 to March 2018
I worked in the consumer energy department, I would answer the phone and help customer's with they're billing questions, note they're account for payments, schedule turn on orders to restore they're power. And I would also do our incentives transfers to our home solutions advisors to get customers coverage on they're appliances.
Call Center Rep
Salvation Army
March 2016 to April 2017
Data entry via database, set pick up appointments, answering phone calls and making phone calls to donor that are donating, dispatch to some of the truck drivers that are doing the donation pick up. Office assistant
Kelly Services
November 2015 to December 2015
Data entry via database, complete real estate paperwork, conduct internet research, set appointments, as well as file paper work, answering phone calls and making phone calls to residents. Student worker
Oakland Community College
September 2013 to March 2014
Data entries via database, conduct internet research, set appointments, as well as file papers, helps students register and type papers.
Personnel Assistant
Julie Uysbeil
January 2011 to November 2011
Realtor
Data entry via database, complete real estate paperwork, conduct internet research, set appointments, as well as file and type promissory notes. Provided transportation to and from business and personal appointments.
Education
High school diploma in Nursing
Oakland Community College
September 2011 to September 2013
Skills
• Microsoft Office (2 years)
• Microsoft Word (10+ years)
• Microsoft Powerpoint
• Microsoft Outlook (3 years)
• Typing (10+ years)
• Time Management (3 years)
• Data Entry (5 years)
• Filing (7 years)
• Training & development
Additional Information
SKILLS:
Can provide customer service with a smile,
Great cash handling- drawer never out of balance,
Microsoft Word, Excel & PowerPoint,
Data Entry,
Stock/Inventory experience
Contact this candidate