Customer Service Event Coordinator
Resume:
Elena Hernandez
Miami, Florida ***42
ad5t5l@r.postjobfree.com
OBJECTIVE: To use my expertise, education and skill sets to become a productive and upwardly advancing member of an award winning organization.
PROFESSIONAL EXPERIENCE:
Circus East- Event Coordinator (09/2021-present)
Warehouse Manager
Inventory
BEST QUALITY LOGISTICS – Office Clerk (02/2018-07/2021)
Making copies/answering phones
GITI HEADQUARTERS – Customer Service (05/2016 – 09/2017)
Online order packaging
STARTEK - Bilingual Customer Service (10/2014-12/2014)
Receive inbound calls
Verify identity
Change Medical Plans
CHEYENNE MOUNTAIN RESORT -Housekeeper
07/2014-09/2014
Clean rooms, lounges, lobbies, bathrooms and hallways
Vacuum and wash carpets and rugs
Empty wastepaper baskets and ashtrays
Transport trash to waste disposal equipment
Dust and polish wooden surfaces and furniture
Replace light bulbs and repair fixtures
Replenish bathroom and mini bar supplies
JANITORIAL ASSISTANT
08/2011-09/2012 EXECUTIVE MANAGEMENT
Keep buildings in a clean and orderly condition
Able to perform heavy cleaning duties, such as cleaning floors, shampooing rugs, washing walls and glass, and removing rubbish
Able to tending furnace and boiler, perform routine maintenance activities, notifying management of need for repairs and cleaning debris from sidewalk
SALES PERSON
05/2010 - 05/2011 VISCO
Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.
Responsible for interacting and communicating with customers on phone or in person to determine and meet their merchandise requirements
Some cash register training and processing payments through credit cards
Responsible for responding to customer queries and update latest upcoming clothing to customers
Perform the tasks of entering name and phone numbers of potential customers for future reference
Handle other essential tasks like merchandising, housekeeping and stocking
ESTHER’S RESTAURANT
02/2008- 03/2010
Cashier/Catering
Service Clerk and assisted with customer service
CSI (ROYAL CARIBBEAN) - Janitor
07/2004 - 12/2005
Empty and clean all waste containers
Remove waste paper and garbage from the premises to selected area; damp wipe containers
Dust the outside surfaces of light fixtures, together with glass and plastic enclosures
Vacuum all mats and carpeted areas in workplace, lobbies and corridors
Hand dust and clean all office furnishings, files, fixtures, paneling, window sills and all other flat surfaces
Clean or damp mop exterior entry areas
Clean entry door glass indoors and outer surface
REFERENCES:
Furnish Upon Request
EDUCATION:
Miami Jackson Senior High, High School Diploma
ServSafe Certification
National Registry of Food Safety Professionals
LANGUAGES:
Fully Bilingual - English/Spanish
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