Front Desk Patient Access
Resume:
Mariah DeRossett
Springfield, IL *****
******.*********@*****.***
I'm a hard worker that learns fast. I enjoy getting to know the customers and make sure they have a great experience. Everyday I like learning new things to help not only myself but also my employer. Authorized to work in the US for any employer
Work Experience
Patient Access Specialist
Springfield Clinic - Springfield, IL
June 2022 to December 2023
I check patients in, check them out, schedule them, prep charts, check the patients Insurance, scan, send/receive faxes, itemized statements, call patients for their appointments, ordered supplies for the office many other things to make sure we keep the front desk/receptionist area nice. Home Health Aide
Help at Home - Springfield, IL
November 2022 to January 2023
Cook, clean, take client to doctor appointment, go grocery shopping, do the laundry, personal care of the client
Housekeeper
Merry Maids - Springfield, IL
February 2019 to November 2020
Drive to client's house an clean their house from top to bottom. Such as sweeping, mopping on hands and knees, cleaning bathrooms, kitchen, an making beds Home Care Aide
Help at Home - Springfield, IL
March 2017 to February 2018
Cook, clean, personal care, laundry at the person's house I go to Jonesboro Nursing Home
Jonesboro, IL
November 2010 to January 2011
Cooked meals for 50 seniors, cleaned, set tables, passed out trays, washed dishes, sweep/mopped DSP (Direct Support Professional)
Cardinal Manor - Anna, IL
January 2006 to November 2010
Cooked, cleaned, took care of all needs of the clients, an drove as needed. Education
High school or equivalent
Carbondale Comm High School - Carbondale, IL
January 2005 to January 2009
Skills
• Cooking (8 years)
• Cleaning (10+ years)
• Housekeeping (10+ years)
• Hospitality (10+ years)
• Customer Service (10+ years)
• Filing (2 years)
• Time Management (10+ years)
• Home Care (10+ years)
• Senior Care (10+ years)
• Laundry (10+ years)
• Caregiving (10+ years)
• Meal Preparation (10+ years)
• Alzheimer's Care (10+ years)
• Residential Cleaning (8 years)
• Clerical Experience (1 year)
• Medical Office Experience (1 year)
• Patient Care (10+ years)
• HIPAA (9 years)
• Medical Scheduling (1 year)
• Microsoft Word (6 years)
• Personal Assistant Experience (1 year)
• Medical Records (2 years)
• Cooking
• First aid
• Communication skills
• Time management
• Customer service
• Microsoft Excel
• Medical records
• Medical scheduling
• Medical office experience
• Patient care
• Clerical experience
• Personal assistant experience
• Medical terminology
• Front desk
• Typing
• Driving
• Computer skills
• Sales
Certifications and Licenses
DSP
Received at age of 16 years old
driver's license
CPR Certification
Assessments
Work style: Reliability — Proficient
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Scheduling — Proficient
May 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Inside sales — Proficient
May 2022
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Basic computer skills — Proficient
May 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer service — Proficient
November 2023
Identifying and resolving common customer issues
Full results: Proficient
Cleaner fit — Proficient
January 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Attention to detail — Proficient
October 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work motivation — Proficient
April 2022
Level of motivation and discipline applied toward work Full results: Proficient
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I haven't worked since 2011 until I started working at Help At Home. Then I started at Merry Maids an got hurt. I haven't been able to get hours so need a new job.The reason why I haven't had a job until recently is because I wanted to spend more time with my son. I am a hard worker an can learn things very quickly an easily. I am experienced in cooking, cleaning, taking care of people, an I'm a honest person. Also enjoy being on time for my job an doing the best or my ability.
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