Administrative Assistant Office Manager
Resume:
CHRISTINA MOORE
ADMINISTRATIVE ASSISTANT
CONTACT
Terrace Lawtey, FL 32058
**************@*****.***
PROFILE
Obtained several years of key experience in the legal field as a legal secretary, paralegal, and office manager. Also experienced in childcare as a teacher and as an assistant director, as well as a background within the school system as a substitute teacher and lead paraprofessional. Having also been a server and trainer as well, I have worked in customer service in different capacities from call centers to retail.
EDUCATION
UNIVERSITY OF PHOENIX •
GRADUATED 2013
Associate Degree in Human Services
SUWANEE COUNTY
VOCATIONAL INSTITUTION •
GRADUATED 1994
Child Development Associate
NORTH FLORIDA JUNIOR
COLLEGE • GRADUATED 1993
Associate Degree in Human Services
KEY SKILLS
Clerical/Office skills
Ability to timely complete tasks
Supervisory experience
Communication/Customer service
Good at analytics and problem-solving
EXPERIENCE
PARAPROFESSIONAL SUBSTITUTE TEACHER • AUG. 2018 –
DECEMBER 2020 ETOWAH COUNTY SCHOOLS
Was tasked with substituting in the teacher’s absence. Gained valuable experience with working with the Special Education teacher on a daily basis to assists the students’ needs. Logged information pertaining to the students into our computer as needed, organized parent-teacher conferences, organized field days for the students, as well as completing tasks pertaining to special programming for the class.
LEGAL SECRETARY OFFICE MANAGER • JAN. 2015 –
MARCH 2016 CLIFF W. HARDY LAW
Managed all inbound calls to the office and transferred clients to the appropriate departments based on their inquiries. Kept a file on clients’ information and organized them accordingly into our office’s server, as well as adequately maintaining client information. Tasked with contacting and communicating with various insurance companies on our clients’ behalf, as well as handling dictation for attorneys by mitigating communication letters to and from clients. CALL CENTER OPERATOR • DEC. 2001 – MARCH 2007 CDR COMMUNICATIONS
Took incoming calls, delivering messages and other important communications to the proper clients. Managed on-call lists for the appropriate clientele as well.
ADMINISTRATIVE ASSISTANT – LEGAL SECRETARY •
AUG. 2007 – MARCH 2008 THOMAS LAWRENCE, P.A.
Managed all inbound calls, transferring clients to where they needed to go based off of their needs. Maintained and organized clientele information and entered that info into our firm’s database. Also maintained the task of contacting respective insurance companies on behalf of our clientele, based off of their needs. Established and kept a clear line of communication between attorneys and clients. ASSISTANT DIRECTOR • AUG. 2006 – MARCH 2007 THE
GODDARD SCHOOL
Managed all inbound calls, transferring clients to where they needed to go based off of their needs. Maintained the responsibility of substituting for the primary teacher in the instance that they were absent. Kept a log of information for each student and entered the data into the school’s database. Coordinated parent-teacher conferences when needed and also formulated and published a quarterly newsletter.
PARAPROFESSIONAL SUBSTITUTE TEACHER • AUG. 1999 –
MAY 2004 COLOMBIA COUNTY SCHOOL
Had the task of substituting in the teacher’s absence. Gained valuable experience with working with the Special Education teacher on a daily basis to assists the students’ needs. Logged information pertaining to the students into our computer as needed, organized parent-teacher conferences, organized field days for the students, as well as completing tasks pertaining to special programming for the class. PARAPROFESSIONAL SUBSTITUTE TEACHER • AUG. 1994 –
MAY 1997 SUWANEE COUNTY SCHOOL
Substituted for the school’s Kindergarten program in the primary teacher’s absence. Maintained a detailed database containing the students’ information, as well as organizing meeting between the parents and faculty. Worked one-on-one and mentored children that struggled and needed additional assistance. Lead various paraprofessional employee programs.
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