Carol A. Fleeter
**** ****** **** *********, ** *4122 216-***-**** (c) ********@*****.***
Career Profile
Analytical research expert with significant accomplishments in donor research database management, strategic
marketing research and bookkeeping.
Summary of Qualifications
Proficient in the use of Blackbaud programs, predominantly “The Raiser’s Edge,” “PIDI - Donor Direct” and O-Matic Software’s Import-O-Matic, Great Plains
Proficient in all Microsoft Office applications
Keen ability to prioritize and successfully accomplish tasks in a highly efficient manner
Detail-oriented and can operate with extreme accuracy in a multi-tasked, fast-paced environment
Adept at resolving conflicts
Able to grasp new concepts quickly
Extremely flexible when encountered with shifting job tasks
Employment Background
The Temple-Tifereth Israel
Database Administrator
Maintained database and generated reports using Raiser’s Edge for over 13,000 constituents
Created and maintained the database standards. Managed database availability and performance, including incident and problem management
Implement and monitor database access and configurations
Identify reporting and managing database security issues, audit trails and forensics
Gather, organize and interpret statistical data from the database to provide reports to and answer questions from upper management, multiple departments and volunteer groups connected to The Temple
Perform bookkeeping support services for the Finance department
Menorah Park Foundation
Executive Assistant/Bookkeeper
Managed and reported on over 250 individual donor funds
Responsible for all Foundation fiscal work utilizing Great Plains under Accounting Dept. umbrella
Created reports, complicated queries and exports in Raiser’s Edge
Manipulated data for mailings, lists and reports, including tracking and reporting on all campaigns
Responsible for security in Raiser’s Edge and on-line in Blackbaud NXT
Provided administrative support for the Foundation Board meetings
Managed the Raiser’s Edge database and was responsible for upgrade to RE NXT
Generated reports for monthly Menorah Park Board meetings
ACLU of Ohio Foundation
Technology Manager
Managed Raiser’s Edge Database with over 40,000 constituents
Regularly synchronize donor information changes between the affiliate and national databases
Assisted with the administration/maintenance of the agency’s technology infrastructure
Provided first level IT support for staff
Generated reports for internal communications system (disaster recovery website) and upload them to the web
Maintained documentation of technology systems and procedures
Processed gifts, generate a log of activity, and create acknowledgement letters to members and donors
Generated weekly and monthly constituent activity reports
Generated letters to constituents and lists for external mail house processing
Provided reports, queries, and data upon request to various departments
Hathaway Brown School
Director, Advancement Information Services
Maintained and safeguarded the entire Raiser’s Edge database (over 14,000 constituents)
Imported and Exported data in the Raiser’s Edge database
Performed gift tracking, record maintenance, reporting and coordination with the business office as well as with assigned auditors
Supervised and performed gift entry of all donations to the school
Provided IT support for the Advancement Department
Functioned as a liaison between the Advancement and IT Departments
Calculated and monitored the annual operational budget for the Advancement Information Services Department
Coordinated school mailings and coding for individual phone and direct mail solicitations
Maintained the on-line directory and website for alumnae
Hawken School
Database Manager
Maintained school databases and generated reports using Raiser’s Edge for over 12,000 constituents
Coordinated and prepared school-wide mailings
Managed the Raiser’s Edge database and coding for all solicitations
Education
Masters in Social Work, The University of Michigan
Bachelors in Education, The University of Michigan