Software Analyst II

Mars Ahmad

ad5syj@r.postjobfree.com 405-***-**** Oklahoma City, OK

SUMMARY

Seeking a Software Analyst role with 5 years of experience, including a successful tenure as a Software Quality Assurance Analyst II at Paycom. Expertise in Quality Assurance processes, iOS/Android usability testing, and providing technical guidance on software issues. Skilled in Agile and Scrum methodologies, detailed test cases for bug tracking, cross-functional collaboration, and enhancing software performance. WORK EXPERIENCE

Paycom Oklahoma City, OK

Software Quality Assurance Analyst II Sep 2019 - Jan 2023

• Directed the Quality Assurance process for a critical Certification Management initiative, ensuring successful collaboration with cross-functional teams to meet Agile and Scrum standards.

• Offered technical guidance on database, performance, and functionality issues that aided in improving software aesthetics and compatibility within the team.

• Conducted bi-weekly usability testing on multiple platforms, including Cloud services and Windows, Android, and iOS devices, to guarantee a uniform user experience.

• Oversaw bug tracking and resolution, verified software corrections, and provided developers with Quality Assurance insights to enhance overall software performance. Greenstone Apartments Oklahoma City, OK 73170

Apartment Property Manager Dec 2017 - Jul 2019

• Resolved tenant issues, contributing to a positive community atmosphere and sustaining resident satisfaction.

• Formulated marketing approaches that preserved high occupancy levels and achieved financial goals by ensuring prompt rent and deposit collections.

• Oversaw maintenance staff, collaborated with contractors for service quotes, and performed daily inspections to maintain property quality standards.

Oklahoma City Community College

Administrative Assistant May 2011 - Aug 2017

• Provided outstanding customer service by warmly greeting and assisting a diverse body of faculty, staff, and students as the first point of contact.

• Performed a variety of clerical and administrative duties, showcasing adeptness in data entry, managing information, and maintaining orderly office systems.

• Managed and organized schedules, calendars, and important documentation, maintaining a high standard of precision and operational efficiency.

• Maintained compliance with safety standards, actively participating in regular health and safety training to ensure a secure workplace.

EDUCATION

University of Oklahoma, College of Arts

Bachelors Degree, Microbiology

Norman, OK

Dec 2015

Oklahoma Community College

Associates Degree, Chemistry – Science, Engineering, and Math Oklahoma City, OK

Dec 2012

CERTIFICATIONS

MobileTester Leadership Award, Paycom 2023

Software Centurion Leadership Award, Paycom 2022

Night Owl Dedicated Tester badge, Paycom 2023

SKILLS

Software Testing Principles • STLC • Test Case Creation • Testing Types • Technical Terminology • Code Principles

• APIs • Database • Splunk • Mysql • Jira • Xray • Confluence • Agile • Scrum • Web and Mobile Application QA • Database Querying • Product Design Review • User Acceptance Testing (UAT) • Software Development Tools: JIRA, Confluence • New Product Development • Automated Testing Framework • Training Junior Team Members • Agile Best Practices • Debug Code • Providing Feedback • Analytical thinking • Software development lifecycle (SDLC) • Attention to detail • Communication • Teamwork • Requirements analysis • Problem-solving • iOS tester • android tester • microsoft cloud • mobile tester

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