Dental Hygienist Customer Service

IGOR ALEXANDER BERENGUEL

ad5suo@r.postjobfree.com – 321-***-****

Winter Garden, FL – 34787

I am a professional with 26 years of experience in the field of Oral and Maxillofacial Surgery, General dentistry and Healthcare Administration, solving problems and

creating successful results. Attentive and compassionate worker committed to applying my extensive skills in oral care procedures to enhance dental experiences for patients. Dental Hygienist Licensed in the state of Florida.

ACADEMIC BACKGROUND

RESIDENCY IN ORAL AND MAXILLOFACIAL SURGERY - Brazil - Hospital Geral de Vila Penteado - From 1998 to 2000

MASTERS DEGREE IN ORAL AND MAXILLOFACIAL SURGERY - Brazil - Universidade de Marilia - UNIMAR - From 2004 to 2006

BACHELOR DEGREE IN IN DENTAL SURGERY - Brazil – Universidade Cidade de Sao Paulo UNICID - From 1993 to 1998

HIGH SCHOOL - Brazil - Colegio da Policia Militar do Estado de Sao Paulo - Brazil - From 1990 to 1992

LANGUAGE

Portuguese – Fluent / Native Language

English – Intermediate/ Advanced

Spanish – Intermediate

SKILLS

Complex Problem-Solving

Analytical and Critical Thinking

Exceptional Customer Service

Patient, Case and Client Management

Staff Training and Development

Patient Care

Excellent Multi-Tasker

Friendly and Outgoing

Collaborative Team Player

PROFESSIONAL BACKGROUND

Pacific Dental Services 08/2022 – actual

10427 Sheldon Rd, Tampa, FL 33626

Perio Dental Assistant

Working as a perio dental assistant with extensive experience in patient care, sterilization and inventory management.

Walt Disney World Resort 05/2022 - actual

4600 World Dr, Lake Buena Vista, FL – 32830

Cast Member at Walt Disney World

Working directly with guests of all ages, responsible to keep a safe environment and providing a great customer service.

Hospital Regional Sul HRS SUS - SP 2000 - 2021

Rua Gal Roberto Alves de Carvalho Filho 270, Santo Amaro São Paulo – SP Brazil

Maxillofacial Surgeon and Staff

Worked as an Oral and Maxillofacial Surgeon, responsible for the emergency room, ambulatory, wards, and ICU. Performing orthognathic surgeries, trauma surgery, wisdom teeth surgeries, treating severe infectious of the maxillomandibular complex, fractures of the face, pathology, salivary gland pathology, minor oral surgeries, dental implants, surgical management of temporomandibular joint diseases. Also responsible for students and interns.

Hospital São Camilo Santana HSCS 2000 - 2021

Avenida Voluntarios da Patria 3693, Santana São Paulo – SP Brazil

Maxillofacial Surgeon and Staff

Worked as an Oral and Maxillofacial Surgeon, responsible for the emergency room, ambulatory, wards, and ICU, and for outpatients. Performing orthognathic surgeries, trauma surgery, wisdom teeth surgeries, treating severe infectious of the maxillomandibular complex, fractures of the face, pathology, salivary gland pathology, minor oral surgeries, dental implants, surgical management of temporomandibular joint diseases.

Clinica Berenguel Maxilo Facial 2012 - 2021

Rua das Perobas, 241 Jabaquara São Paulo – SP Brazil

Maxillofacial Surgeon and Partner/CEO – Chief Executive Officer

Created, and managed company’s budget activities to fund operations. Hired and trained personnel as well as appointed leaders to each department within the organization while assigning and delegating responsibilities to them. Analyzed company’s overall performance and its staff, evaluating if objective and goals are being met. Implemented corrective action plans to solve company’s issues. Provided support to all members and employees with issues involving within the organization. Also served patients, mainly in the areas of implantology, pathology, stomatology, and other surgical areas, providing technical responsibilities of the establishment, and providing consultations and surgical care.

Hospitals and medical offices from other parties 1997 to 2021

Maxillofacial Surgeon

Worked as an Oral and Maxillofacial Surgeon in many hospitals in Sao Paulo, focusing on patient care in the area of trauma surgery and facial fractures. Also performing orthognathic surgeries, wisdom teeth surgeries, severe maxillary mandibular infections, grafts, pathology, salivary gland pathology, minor oral surgeries, retained and impacted teeth, dental implants, surgical management of temporomandibular joint diseases, ICU. Worked as a dental surgeon with emphasis in oral and maxillofacial surgery in colleagues’ office in the States of Sao Paulo.

COURSES AND EXTRACURRICULAR ACTIVITIES

WORD, EXCEL, POWER POINT AND INTERNET

QUALITY SERVICE TO THE PUBLIC

MARKETING IN HEALTHCARE ADMINISTRATION AND MANAGEMENT

STRATEGIC PLANNING FOR MEDICAL OFFICES

ENGLISH LANGUAGE

BLS PROVIDER AHA

PHLEBOTOMY CERTIFICATION

ATLS

EFDA CERTIFICATION FL

X-RAY CERTIFICATION FL

NITROUS OXIDE ADMINISTRATION

FINANCIAL ADMINISTRATION AND MANAGEMNET

CLINICAL MANAGEMNET AND PRACTICE

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