Case Manager Call Center
Resume:
Natasha Marie Hill
*****@*******.***
Summary: Dedicated graduate wanting to contribute to company’s success in seeking to take next career step with a well-respected company in the professional sphere.
Work Experience
Dec 2020 – October 2023 Urban Affairs Coalition
Housing Case Manager who assisted participants and staff with housing and employment needs.
July 2020 – December 2020 Bright Side Academy
Assistant director working directly with the Director of the school opening and closing and
responsible for all inspections.
December 2018 -January 2022
Amazon Sortation Worker
Help fulfill customers order with proper equipment.
March 2018 - June 2019 Septa Key Customer Call Center
Assist callers with anything pertaining to septa key card. Insert service requests or
any malfunction requests.
September 2016 - February 2018 Employee at Cabrini University
Orientation leader assists incoming students with homework and other
necessities. Residence life employee attends the front desk in office. Diversity office
employee as well.
August 2014 - June 2016 Health Tech Employee at St. Christopher's Hospital for Children
Assisted Doctors, Nurses, and Social Workers with any task necessary to fulfill.
Assist with patient and parent's needs. Assisted secretary’s when necessary. Worked in
units throughout the hospital from the Neonatal Intensive Care Unit to the Nursing
Education department.
Education
August 2016 - Present Cabrini University (African American Studies, and Social Work Track)
September 2012 - 2016 Aspira Olney Charter High School
Extracurricular Activities
High school until present Boston University Summer challenge
Bryn Mawr Stem Participant
Volunteer
Intercultural communication
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