Customer Service Graphic Designer

AARON SMITH

******.**@*****.***

Objective

To expand upon my existing customer service management skill set in both sales and marketing execution, generating increasingly responsible positions in the management field. Experience

BMW Jax Kar Wash Royal Oak, MI

Manager – May 2012- Present

§ Train, develop and evaluate crew members and supervising. Hiring, staffing and executing all necessary documentation for HR.

§ Deliver deposit and secure change from the bank

§ Prepare weekly work schedule based on store’s budgeted hours

§ Finalize weekly payroll

§ Identifying and assessing customers’ needs to achieve satisfaction

§ Generating sales and marketing that develop new customers

§ Handle customer complaints, provide solutions and alternatives in a timely manor U.S Industrial Technologies Livonia, MI

Field Technician – August 2010- April 2012

§ Experience reading and understanding technical manuals

§ Converted nonhazardous paint sludge into a reusable fuel source

§ Provided most efficient and effective ways to eliminate, and reduce waste by following a protocol of engineered procedures

§ Packaged and disposed of radioactive chemicals

You See It Images Detroit. MI

Graphic Designer – March 2003- May 2012

§ Designed websites and flyers for customers

§ Designed and printed custom t-shirts

§ Managed inventory control, merchandise displays

2

Education

§ GED - Wayne County Community College Detroit, MI

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