Contact
Competences
*****************@*****.***
Immeuble Amen Sfax Al
Jadida, Sfax
3027
Amira BEN CHEMKHA
Dynamic, motivated and open-minded, with a solid background in linguistics fuled by a passion for intercultural communication. Proficient with advanced skills in both written and spoken English. Accustomed to working under pressure within teams also committed to continuous learning .
Work Experience
Warmly welcome customers and create a welcoming and friendly atmosphere. Develop a thorough knowledge of the products offered in the duty-free shop, including brands, categories, and specifications.
Stay up-to-date on new trends and popular products to provide accurate information to our guests. Ensure a neat and organized presentation of products by ensuring shelves and displays are well-stocked and attractive.
Collaborate with the stock management team to monitor stock levels and replenish in a timely manner. Accurately handle financial transactions, including cash payments, credit card payments, and other methods.
Ensure compliance with cash register procedures, including accurate calculation of amounts and issuing of receipts.
Resolve guests issues or concerns in a professional and courteous manner. Work closely with the sales team, management, and other departments to ensure smooth operation of the store.
Seek professional development opportunities to continuously improve customer service and sales skills. October 2022- June 2023
August 2023 - Currently
Qatar Airways
Duty Free Sales Team
Legal Assistant
September 2017-June 2019
Lycée secondaire Mohamed Boudhina,Hammamet, Tunis
Bachelor's Degree in English Literature and civilisation (2 years) Faculté des langues,Nabeul,Tunis
September 2020-October 2022
June 2017
Bachelor’s Degree in English Translation
Baccalaureate Degree in Economics and management
Faculté de lettre et science humaines,Sfax,Tunis
Education
-Interested in watches and jewelry
Training: (Apm Monaco, Swarovski, Citizen,
Omega, Tag Heur, Bvlgari, Tiffany Co)
-Traveling
-Creative writing
-Horse riding
English (fluent)
Hobbies
Languages
Frensh (bilingue)
Arabic (Native Language)
-Pack Office (Excel, Word, PowerPoint...)
-Conflict management and interpersonal
problem resolution
-Quick adjustment to changes in a
dynamic work environment
-Sharing ideas, active contribution, and
respecting roles within the team
Assist the lawyer in administrative tasks
Prepare legal documents
Investigate legal cases
Prepare court materials
Interview clients
Take notes during hearings
File and maintain legal documents
Schedule court hearings and meetings
Associative work
AIESEC
june 2017- August 2017
My role involved collaborating with a team of writers in order to identify relevant topics, conduct in-depth research and draft well-structured articles. This experience allowed me to refine my writing skills, enhance my creativity, and positively contribute to disseminating valuable information within the community