Security Guard Loss Prevention

BEZA TILAHUN

587-***-**** ad5soz@r.postjobfree.com Edmonton, Alberta

SUMMARY OF QUALIFICATION AND SKILLS

6+ months of experience working as a licensed Security Guard and Loss Prevention Officer

Possesses an Alberta Security Services license with successful completion of a Security Guard training course

Diligent, honest and reliable; pays attention to detail while following policies and procedures

Positive attitude with great communication, interpersonal, and teamwork skills

Has a strong work ethic and is punctual with flexibility to work various shifts

Has excellent English language skills with the ability to read and understand instructions and provide reports as required

CERTIFICATION

Security Services License Government of Alberta Jun. 2023

EDUCATION AND TRAINING

English Language Classes (LINC) NorQuest College Edmonton, AB 2022 – Present

Themes covered: Employability skills; Adapting and succeeding in the Canadian workplace culture and society; Communication skills for the Canadian workplace; Resume writing and job interview skills; Computer and digital literacy skills; Planning and setting personal goal skills; Money management skills (Assets, Banking, Consumerism, Budgeting and Credit)

Alberta Basic Security Training Course OLS Consulting Group Inc. Edmonton, AB May 2023

High School Diploma Sheik Mudar Hargeisa, Somaliland 2019

WORK EXPERIENCE

Security Guard Guardteck Security Edmonton, AB Oct. 2023 – Present

Provide security services and loss prevention support to large businesses

Monitor parking lots and advise drivers/patrons of parking lot rules

Ensure the safety and security of building lobbies, elevators, and floors while being stationed at the front desk

Security Guard PWM Edmonton Edmonton, AB Jun. 2023 – Present

Provide security and loss prevention services for Walmart

Report any incidences to supervisor to ensure accurate documentation and reporting

Event Security Personnel Backwoods Security Edmonton, AB Aug. 2023

Supported as Event Security for both day and night shifts during Heritage Days

Provided surveillance of the festival grounds and used radio to commuicate with Supervisor when trespassers were identified

Cashier Mareeg Café Restaurant Hargeisa, Somaliland 2021

Greeted guests and asked for feedback regarding their visit

Calculated total bills and handled cash and credit transactions

Store Associate Mansoor Hargeisa, Somaliland 2020

Advised customers on product details and provided information about stock availability

Kept records of customer visits and interactions and initiated regular follow-up

Resolved customer complaints via phone, email, mail, and social media

Followed company guidelines, policies, and procedures at all times

VOLUNTEERING

Volunteer Newcomers to Canada Welcome Day NorQuest College Edmonton, AB 2022

Volunteer Somaliland Youth Volunteers (SYV) Hargeisa, Somaliland 2019

Helped communities by supporting sustainability initiatives

Communicated to youth to motivate others to get involved in volunteering

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