Healthcare

Rhonda J. Otis

Fort Wayne, IN * 260-***-**** * ad5sol@r.postjobfree.com

Professional Summary

Providing effective executive leadership and healthcare management, financial and operational accountability including billing, coding and collections, with particular emphasis on building strong, collaborative relationships. Possess solid expertise in operations, strategic planning and finance. Excellent at juggling multiple tasks and working under pressure.

Skills

Budgeting Acumen Marketing Accounts Payable/Payroll Renovations

Business Plans Recruitment Contract Negotiations Operations

Work History

IU Health-Primary Care, Practice Administrator for Tipton, Cicero and Hazel Dell in Noblesville, IN 1/2020-2/2023

Provided executive oversight of each location, and the hiring of managers.

Worked directly with the physicians to meet monthly financial, quality and expense goals.

Oversaw the move and renovations of a new office, opening within 60 days.

Recruited five new physicians, and six new Advanced Practice Providers.

Collaborated with accounting, payroll, payables, marketing and outside agencies/vendors.

Executive Director Specialty Care 12/1998-1/2018 St. Joseph Medical /Lutheran Medical Group Fort Wayne, IN

Participated in all phases of physician recruitment process, collaborated with marketing department for multi-media marketing of new and existing physicians.

Lead new and existing department moves/renovations, leasing of sites in other county locations.

Developed a successful auditing position; and developed policies and procedures.

Implemented a Medical Director position and a Governing Board.

Worked directly with service line Section Chief's, collaborating to develop and implement business plan/service line initiatives.

Strategic planning, budgeting in alignment with the group and hospitals goals.

Managed financial expenses, payroll and accounts payable.

Education/ Certifications

Bachelors: Applied Management, Tri-State University - Fort Wayne, IN

Associate of Science: Medical Assistant, Phillips Junior College - Gulfport, Mississippi

MGMA-ACMPE Essentials of Group Practice Management 15 Credit hours awarded for completion/passing course study-May 2015

Published in Business People October 2011: Providing Specialty Services in Underserved Areas

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