Team Leader Customer Service
Resume:
SHAWN
ANTHONY
*** ********** **, ***********, ** 37042
ad5smc@r.postjobfree.com
OBJECTIVE
Reliable individual with a strong work ethic, a commitment to quality workmanship. Interested in the position of Factory Worker; coming in with the ability to utilize tools needed to maintain the quality of each finished good.
EXPERIENCE
Team Leader, Casting Department Aludyne August 2023-Present
First and foremost, my top priority is safety. As a team leader I make sure my coworkers are safe by following protocols during all aspects of production. I provide quality control inspections on finished pieces. Ensuring the scheduling of factory maintenance and upkeep. Certified forklift operator. Assisting the line when machines are down. I troubleshoot as needed. I communicate with the upper management about any issues that arise.
Line Lead/Technician LG Electronics June 2020-January 2023
As a mixer I prepped the paint and primer, ensuring the proper amounts were added. As a technician, fixed and cleaned robots. Changing all filters on the CRTO. I maintained the trolley line greasing Reuben trolley chain, fixing broken jigs. Troubleshoot and repair electrical/electronic robots, multi-craft tasks on all equipment and repair breakdowns in a timely manner. Performed preventative maintenance on a timely basis. Data entry into SAP. Helped with LOTO procedures with multiple departments. I ordered all the parts and paint. I trained co-workers on all aspects of mixing, inspecting and basic maintenance to ensure the highest quality of production. Performed inventory daily. Communicated with management with production updates.
Operations Coordinator Gannett Publishing November 2013-July 2020
Oversaw the daily activities of the two main newspaper publications throughout 5 counties. Trained and supervised 25+ contractors. Fluent with Microsoft programs. Knowledge of city and county streets. Worked closely with upper management to ensure the highest customer service satisfaction. Due to Covid 19 the company had to restructure; my position was eliminated.
EDUCATION
Kenwood High School Diploma
2005-2009
Studied HVAC
Team Member of the Kenwood News Network
On the Wrestling Team
SKILLS
Safety Oriented
Production Experience
Adaptability
Dependable
Time Management
Customer Service
Team Player
Quick Learner
Forklift Certified
References Upon Request
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