Zayda F. Aleman
Hammond, LA LinkedIn 504-***-**** ad5sla@r.postjobfree.com
EXECUTIVE SUMMARY
I bring over two years of expertise in behavioral analysis and client-centric roles, specializing in one-on-one and clinic-based service delivery. My skills encompass naturalistic teaching, positive behavior reinforcement, and efficient problem-solving. Recognized for fostering positive work environments and prioritizing customer satisfaction, I offer adaptability, effective communication, and empathy. Bilingual in English and Spanish, I am well-versed in team collaboration, cultural sensitivity, and conflict resolution, poised to contribute to a dynamic HR role. EDUCATION
Southeastern Louisiana University Hammond, LA
Bachelor of Arts in English Literature Graduation Date: May 2022 WORK EXPERIENCE
Infinity Therapeutic Services Amite, LA
Behavioral Therapist July 2021 - Present
● Over 2 years of experience working directly with clients in home environments at ITS
● Proficient in providing exceptional service and assistance to clients and their families
● Delivered one-on-one services in a clinic setting
● Implemented individual treatment plans, including discrete trial shaping, natural environment training, and social skills
● Worked with clients aged 5-14 with diverse communication capabilities Strengthening Outcomes with Autism Resources Ponchatoula, LA Behavioral Therapist July 2020 - July 2021
● Specialized in naturalistic teaching, emphasizing practical skills for clients in their daily lives
● Developed proficiency in shaping client behaviors through positive words and reinforcement
● Accomplished in accurate data collection
● Assisted BCBA in creating client-specific programs
● Nurtured client development and communicated effectively with parents Touchstone ABA Hammond, LA
Behavioral Therapist January 2020 - June 2020
● Established a communication system between clients and myself
● Collaborated with BCBA's to implement efficient and cost-effective solutions for clients
● Instructed formulated programs resulting in skill level improvements from 0% to 100% within specified timeframes
● Supported the leadership team in cultivating a positive work environment
● Prioritized customer and client satisfaction, productivity, and accountability for profitability goals Southeastern Louisiana University Hammond, LA
I/O Window Operator June 2019 - January 2020
● Monitored online systems and performed file restoration as a student worker in the technology department
● Troubleshot user issues and provided assistance in problem resolution
● Executed start and restart procedures for efficient system functioning
● Maintained logs of all work and adhered to critical schedules, especially during student registration and grade report periods
● Monitored the computer room environment, ensuring it stayed within specifications
● Generated and maintained a daily report documenting problems and activities SKILLS, LANGUAGES, CERTIFICATIONS
Skills: Microsoft Office, G-Suite, Effective Communication, Problem Solving, Empathy, Bilingual, Interpersonal Skills, Team Collaboration, Cultural Sensitivity, Conflict Resolution, Time Management, Multilingual Communication Languages: English, Spanish