Customer Service Casual Dining
Resume:
AM
April Mansfield
Professional Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. 20+ years in serving and bartending.
Work History
Motherloaded Tavern - Bartender, Server
Breckenridge, CO
05/2022 - Current
Henrys Tavern - Bartender, Server, Trainer
Denver, CO
02/2017 - 04/2022
Mimi's Cafe - Trainer, Bartender, Server
Lone Tree, CO
01/2008 - 04/2016
Followed alcohol awareness procedures for preventing excessive guest intoxication.
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Upsold daily specials and beverage promotions to exceed daily sales goals.
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Upsold menu items to customers, driving up per sale revenues and maximizing profits.
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Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
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Trained new bartenders and servers on drink preparation, product promotion, garnish preparation and sanitation protocol.
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● Lead Trainer
● Bussed and reset tables to keep dining room and work areas clean. Mentored new hires, resulting in stronger staff development and increased productivity.
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Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
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ad5sl0@r.postjobfree.com
Breckenridge, CO 80424
Skills
● Menu Memorization
● Special Dietary Requirements
● High-Volume Dining
● Train Employees
● Cash Handling
● Suggestive Selling
● Food and Beverage Pairings
● Wine and Liquor Service
● Server Training
● Cocktail Knowledge
● Guest Satisfaction
Education
College of The Canyons
Valencia, CA
No Degree: Business Management
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