Customer Service Representative
Resume:
LaMica Potts
Greensboro, NC *****
ad5sj3@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Assembler
Debbie Staffing Temp Agency - Greensboro, NC
August 2022 to Present
Open, dump, and slide toothpaste products on the line. Make boxes and stack product on the pallets to ship out.
Crew Member
McDonald’s - Greensboro, NC
June 2018 to Present
Drop fries and other foods. Clean lobby. Take out trash. Clean and sanitize bathrooms. Take orders on front counter and drive thru. Bake pies and cookies Assembler
Pratt Industries - Whitsett, NC
June 2019 to October 2019
Pack, ship, and inspect batteries
Customer Service Representative
Alorica - Greensboro, NC
November 2016 to June 2017
Assist consumers with Samsung appliances . Schedule delivery dates. Contact GE for cancellation or to refund consumers on returned appliances.
Assembler
Procter & Gamble - Summit, NC
February 2016 to 2017
On and off hiring process. Assemble lines for toothpaste product. Pack, unpack, ship out. Customer Service Representative
CONDUIT GLOBAL CALL CENTER - McLeansville, NC
July 2016 to October 2016
Assist Verizon wireless customers with phone service . Troubleshoot, activate, and make payments to device
Assembler
Box Board Products - Greensboro, NC
September 2014 to December 2015
Assembly line for boxes to box product
Assembler
Del Monte Foods - Whitsett, NC
June 2015 to August 2015
Cut, weigh, and pack fruits and vegetables
Teacher Assistant
Next Generation - Greensboro, NC
June 2013 to April 2014
Assist students in after school program, clean and serve snacks and lunch over the summer. Drove after school van to pick up students . Help students with homework Education
Certification in Cosmetic Arts
Guilford Technical Community College - Jamestown, NC August 2013 to August 2015
High school in Diploma
Northeast High School - McLeansville, NC
August 2010 to June 2012
Skills
• Microsoft office (2 years)
• Multitask (5 years)
• Customer Service (3 years)
• Cleaning (10+ years)
Certifications and Licenses
Early Childhood Education
January 2023 to Present
Certified to work with infants, toddlers, and school aged children. Certified to receive credentials.
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