Customer Service Representative
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Work Experience
Bilingual Customer Service Representative
Medical College of Wisconsin -
Milwaukee, WI
January 2022 to February 2023
1. To follow procedures to provide and
protect customer’s information.
2. Providing accurate information to
customers.
3. Ability to provide excellent customer
service in a fast paced environment.
Customer Service Representative
Kohl's Corporation - Milwaukee, WI
February 2020 to December 2021
1. Providing excellent customer service to a
high volume call center.
2. Verifying personal information
3. Resolving problems with accounts in a
timely manner.
Crisis Worker
La Causa, Inc - Milwaukee, WI
January 2006 to January 2011
Answering inbound calls from parents in
crisis. Provided a healthy, safe and fun
environment for children . Assisting parents
to fill out forms. Preparing healthy meals for
children . Administrating medications per
mother’s request..completely daily reports .
Planning and preparing activities for children
ages 3 weeks to 13 years old.
Education
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