Customer Service Office Assistant

Latonya Morman

***** **** **** *****

Indianapolis, In. 46229

(Home) 317-***-****

( Cell) 317-***-****

Professional Work History

MSD of Pike Township School

Bus Operator,

Indianapolis. IN 9/99 to Present

Operating the bus over the prescribed route, and following the correct time schedule.

Answering questions from passengers regarding route and time schedules.

Cleaning the bus at the end of each shift, in preparation for the next shift.

Getting passengers to their final destinations safely and on time.

Carrying out regular weekly condition checks on buses that are to be driven.

Keeping the bus in a clean, safe and tidy condition during the course of the day.

Reporting to the emergency services any accidents witnessed during a journey.

Completing all necessary paperwork at the start, during and end of a journey.

Driving buses around the country on all manner of busy roads and motorways.

Reporting to senior managers any accidents or incidents that occur during a journey

Office Assistant

Receive incoming call/ outgoing calls .

Logged phone messages, send/ receive emails,

Retrieved information from school.

Researched varied information for school and parents,

Light typing copying and faxing documents.

Walmart

Customer Service Assistant,

Indianapolis.IN 04/05/2015 to Present

Establishes and maintains effective working relationships with other employees, supervisors, and manage.

Performs other duties as assigned by management

Assist customers by checking out their purchases and directing them through the store to find merchandise

Provide excellent customer service by greeting customers and assisting them with their purchases

Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed

Perform other duties assigned by Gift Shop Manager and Lead Clerk Creates and builds promotional displays

Aassistant customer with money orders, cashing checks, answering the phone,

Processed returns and exchanges

Completed purchasing transactions.

Interacted with customers in a pleasant professional manner

Adecco

Roch Diagnostic

Indianapolis, IN 06/1998 to 12/1999

• Assemble Test or Dispenser Kit’s

Pick and pack

• Fill dispensers / bottles

Educational History

Arlington High School, Indianapolis .Indiana

Diploma ( 1992)

Licensures

Commercial Drivers License – Class B ( Active)

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