Shift Supervisor Admin Assistant
Resume:
September **** - February ****
Busisiwe Mkhize
F295 Ntonto Mkhize GR, Umlazi, Durban
065******* ad5sds@r.postjobfree.com
Objective
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Personal Details
Age:23
Gender: Female
Marital status: Single
Nationality: South African
License: EC (Code 14)
Availability: Immediately available
Willing to relocate: Yes
Vaccinated for covid-19: Yes
Languages
English
IsiZulu
Experience
KFC: located in Stanger, KwaDukuza branch and transferred to Dalton, Pietermaritzburg branch. Intern Shift Supervisor
stock control and stock rotation FIFA
Monitoring stock delivery and stock take
Monitoring team members and working stations
Ensuring staff are adequately trained
Floor walks, regular quality product checks and regular fridge temperature checks Ensuring health and safety procedures are practiced Maintaining store hygiene
Daily cash – up control and banking processes
Ensure that the daily float distributed and adequate change is available Updating attendance clocking register
Shift deployment
Drafting notices, warnings and leave forms
Communication: liaising with suppliers and management Inventory planning
Opening and Closing of restaurant.
Reason for leaving: Contract Expired
The Courier Company: Located in Mobeni, Durban
Receptionist/ Admin Assistant (Temp to Permanent)
Helping maintain workplace security by maintaining visitor logs Assisting with making travel plans
Preparing meetings
Answering phones in a professional manner, and routing calls as necessary Sorting and distributing mail
Scheduling appointments
August 2019 - January 2020
2018
Ensure Maintenance of office equipment
Assisting with administrative duties
Ordering and stocking office supplies
Document and Records management.
Reason for leaving: Retrenchment due to COVID-19
Call Centre's International: Located in Umhlanga, KwaZulu-Natal Customer Services Consultant
Manage large amounts of incoming outbound calls
Handle various customer interactions such as; payment queries, resolving incorrect orders, customer service or billing complaints, and missing transactions Promoting new or additional services and products
Coordinate technicians
Ensure timeous handling of all customer queries
Ensure accounts are followed up
Accurately load information on the BPO system
Retention
Data capturing
Targeting sales.
Reason for leaving: Temporary contract
Education
Umbilo Secondary School
Matric
Grade 12
Skills
Strong Leadership and team management skills
Microsoft office (Ms Word, Excel, Notebook, Teams, PowerPoint) Outlook Strong Organisational and problem-solving skills
Strong Administrative support
Verbal and Written Communication
Understanding of health and safety regulations
GAAP software system
Clerical duties
Conflict resolution and management of conflict skills Punctuality and Time management
Excellent Customer Services
Reference
Wandile Sangweni - KFC
General Management
Zinhle Blose - The Courier Company
Manager
Ndonenhle Mncwabe - Call Centre's International
Team Leader
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