Customer Service Representative

Elian Lopez

CUSTOMER SERVICE REP

Executive Summary

lam a customer service representative

who is goal-oriented and efficient. I'm

highly skilled in handling multinational

clients and providing customer support.

Achievements

- Representative of the Year (2020)

- Most Productive Employee of the Year

(2020)

- Most Effective Leader (2020)

- Employee of the Year (2023)

Reach me at:

Cell: 510-***-****

ad5s9v@r.postjobfree.com

3600 glen park rd, Apt.# B Oakland, CA.

Career History

Customer Service Manager

Bijou Solutions, Inc. 2020 - 2023

- Provided appropriate answers to customers’ concerns

- Took orders and made changes to the customers’ accounts

- Reviewed and evaluated standard responses

Customer Success Officer

Hewes Land Development Corp. 2021 - 2024

- Handled daily customer transactions

- Collaborated with different teams to ensure that customer needs are met

- Helped resolve customer issues and concerns

Education History

Berkeley City Collage

Bachelor of Arts in Communication

- Secretary, The Debate Club

- Staff Member, The Official University Publication

- Member, The Official School Choir

- Member, The Theater Group

Oakland International High School

Batch 2019 Student Council President

- Silver Medalist, The Science Competition

- Vice President, The Writing Organization

- Member, The Official School Choir

- Member, The School Dance Group

Core Skills

- Multitasking

- Leading and Brainstorming

- Organizing and Filing

- Speed Reading

- Handling Customer Concerns

- Public Speaking

- Problem Solving

Contact this candidate