Customer Service Loading Dock

Javon Brown

763-***-**** ad5s6q@r.postjobfree.com

Objective

To obtain a position in sales aimed at increasing revue, strategic growth and helping to continue the US LBM tradition of high-quality customer service.

Relevant skills

Knowledge of ABC Millwork’s product line

Knowledge of the fulfillment process from production to delivery

Processing orders in an accurate, efficient manner

Verifying product quality prior to shipment

Assisting clients through complex application processes

Strong communication skills

Customer service experience in a variety of industries, including building relationships to maintain customer base.

Strong computer skills, including Microsoft Office Experience

ABC Millwork – Loading dock and receiving 2023-present

Experience with processing orders; verifying inventory for accuracy and quality.

Learning systems on the loading dock and identifying ways to increase efficiency.

Adaptable, having been asked to rotate and work in a variety of areas on the production floor.

Team builder, having strong relationships with all co-workers. Ryan Companies – Pre-apprentice (carpentry) 2015-2016

Carpentry work on buildings ranging from homes to hotels and the construction of US Bank Stadium.

Carpentry skills including laying steel studs, dry wall/tape/mud, framing, insulating, and painting.

Set-up of display rooms for conferences and other large events. Halverson Concrete Concepts – Concrete specialist 2013-2015

Set footings, ground rods and setting boards to ensure proper levels for the pour.

Setting wall panels for basements, stoops, retaining walls and walkways. Polywater Corporation – Warehouse specialist 2011-2012

Keeping production line fully stocked and running at optimal efficiency.

Labeling items for safety and accuracy of product fulfillment.

Processing of shipment invoices.

LHS Mortgage – Loan specialist 2005-2007

Loan origination on commercial loans, home loans and lines of credit.

Background credit checks on loan applicants.

Assisting clients with loan-related questions, including the best option for their specific needs. Consumer Mortgage – Loan service support 2003-2005

Customer service support for those looking to open home loans.

Matching new home buyers with agent to help them through the home-buying process. Education

Irondale High School – completed GED.

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