customer service and typing

ASHLEY WILLIAMS

**** ***** ***** ******, ** ***** · 315-***-****

************@*****.***

Independent, caring, motivated woman looking for a career that can make a difference in the world. A fast learner with the ability to carry out any order and work under pressure with a plethora of experience in customer service, problem solving, organizing, record keeping, and data entry with the ability to work alone or with a team. Also, a skilled typist of at least 80 words per minute with 96% accuracy.

EXPERIENCE

NOVEMBER 2022-CURRENT

MILITARY CONTRACTOR (STOCK CLERK)

Distribute and receive military gear to trainees heading to and from basic training and AIT (Advanced Individual Training) which included accurate sizing of each individual trainee in groups (aka companies) as large as 300 per company. Maintaining an accurate inventory count for all gear such as sleeping bags, advanced combat helmet, Improved outer tactical vests, small arms protective inserts, recruit, night, and rifleman kits, etc. operated hand carts, manual fork lifts. Interacted with soldiers and drill sergeants as well as captains in a professional customer service manner.

NOVEMBER 2020-JUNE 2022

SUBSTITUTE JANITOR LaFargeville Central School

Maintained a clean building inside and out during the COVID-19 Pandemic as well as updated inventory regularly and ensuring that all non-custodial school employee locations were stocked and sanitized. Securing the School and training. As a substitute, knowledge of all the positions was required as well as filling in as needed which often led to Full Time hours. Following through with any request or demands was a man priority to further the success and safety of the school.

JULY 2019-NOVEMBER 2020

COOK, CASHIER, FLOAT Lafargeville Iga Market

Created a daily menu based on any special customer requests and any overstock of products nearing expiration dates. Maintaining a safe and sanitary work environment including upkeep, repairs, and creativity in order to ensure the productivity of the store. Stocking shelves, keeping inventorying as well as ordering any product, cleaning the store, maintaining the safe, checks, incoming products, special requests, and data entry. I handled money, customer service, any discrepancy, sold and stocked tobacco and alcohol products, and trained in any position as well as ensuring the security of the store before and after hours.

MAY 2018-OCTOBER 2018

HOUSEKEEPER Cap’t thompson’s resort

Maintained clean and presentable rooms, parking lots, entry ways, pool areas, and stock rooms to ensure customer satisfaction as well as work productivity. This included data entry, money handling, chemical knowledge, inventory, and training, especially foreign exchange workers. Installing and repairing any furniture or mechanical problems at the resort.

OCTOBER 2017-JANUARY 2018

NIGHT CLEANER University of evansville, Indiana

Cleaned High security clearance locations with an extreme awareness/caution of potential chemical, hazardous material and any subject sensitivity. Maintaining Inventory was included in my responsibilities along with regular inspections, time sensitivity, and mass area coverage. Any repairs, mechanical upgrades, or installations were also required.

JUNE 2011-FEBRUARY 2016

MANAGER Regal Cinema stadium 12

Supervised a “cast” ranging from 8-15. I handled money, advertisement, technological malfunctions, emails, inventory, projectors, training, cleanliness, food production, employee scheduling, as well as customer complaints and over all theater security.

EDUCATION

JUNE 2011

HIGHSCHOOL DIPLOMA Carthage Central School

honor roll student, a part of the national honors society, Battalion commander of the JROTC program (started as a private first class worked my way up to an S3, Executive Officer, Graduated as a Battalion Commander) select singers, NYSMA (New York State Music Association) Bi-county singers, Carthage string trio, color guard for band as well as occasional percussionist, a primary leader in JROTC drill, softball, step team, marksmanship team, a part of the Trillium Performing arts orchestra and fiddle group.

I also did volunteer work through the Army Community Service program in Fort Drum, NY.

Other Experiences:

JROTC

Typing Skills

NHS

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