MICHAEL SANTOPOLO
PO BOX ****
MENIFEE, CALIFORNIA 92584
206-***-**** ad5s3w@r.postjobfree.com
PROPERTY MANAGEMENT/MAINTENANCE/FACILITIES MANAGER
Professionally experienced in sales with extensive background in sales coordination, property management and customer relations. Excellent oral/written communications and negotiation skills with outstanding process improvement expertise. Problem solver, solution orientated decision maker, with the ability to substantially increase revenue. Dedicated to the development, professionalism and enhancement of business teams through strong leadership, communication and motivation. Goal orientated, energetic, self-starter with the capacity for multi-tasking. Proficient in all phases of construction and maintenance while maintaining a high level of market appeal on all properties. Never taking short cuts but always taking it to the finish line.
Cross functional expertise in:
Competitive Market Positioning
Customer Relationship Management
Financial negotiations & Transactions
Sales Presentation Pricing Strategies
Statistical Analysis
EXPERIENCE
Maintenance Director Current 2023
Assisted living property with memory care, maintaining 80 plus units supervising housekeeping, contractors, sub contractors, renovations, landscaping, inventory control.
Great Clips of Treasure Valley, Boise, Idaho, Seattle Washington
Facilities Manager for an owner of 12 Great Clips in the Treasure Valley, Boise, Idaho, 14Great Clips in the greater Seattle area.
•Maintaining a high level of corporate demands on appearance with corporate standards. Including: painting, woodwork, mechanical on all equipment within the salon, expeditiously correcting and or solving any and all problems that could interrupt day to day operations of the salon.
Wilson Realty Exchange, Inc
Property Manager/Broker for 3.5 years
•Provided professional property management services for clients/investors both in and out of state. Provide credit checks, screen potential tenants, collect rents, monthly property inspections, on-call services, ongoing repairs/maintenance as needed. Constant open communication with both in and out of state owners/tenants as needed. Portfolio consisted of 103 single family properties.
Champion Real Estate 4.0 years
•Responsible for obtaining property listings, managing the sale of resident property and financial transactions related to the sale, property management for out of state investors.
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Remax West/ Remax of Boise, Boise, Idaho 5.0 years
•Provided complete real estate service for both buyers and sellers. Produced real estate revenues of 16 million dollars over the course of 4 years. During that period held the ranking of #9 in the Pacific Northwest to include Washington, Idaho and Oregon in individual sales.
Secured 90% referral business through active maintenance of customer relationships Utilized knowledge of written and oral communication skills to meet contract deadlines, efficiently closed negotiations with accuracy
•Partnered with lenders and home inspectors to make each real estate transaction come to a successful, mutual beneficial conclusion for all parties.
M.S. Construction Company LLC, Owner/Operator 36 years
General Contractor, responsible for management and hands on oversight of a remodeling business specializing in commercial and residential remodeling. Emphasized outstanding customer relationships through the development of integrity, honesty and a strong work ethic. Hands on with suppliers/clients and wholesalers for product selection and installation.
EDUCATION
Associate of Arts Degree in Business Education, Skyline College, San Bruno, California
Mortuary Science Degree, San Francisco College of Mortuary Science, San Francisco, California
Real Estate Licensing completed in Washington and Idaho
Real Estate Broker Class Completed in Boise, Idaho
AWARDS AND ACKNOWLEGEMENTS
Circle of Excellence Award winner 2 years in a row, establishing sales in the top ten percent of all licensed agents in the Boise, Idaho market Past President of a 150+ Homeowner's Association
Past Volunteer Fireman and EMT, City of Lynwood, Washington
Care Crisis Line Volunteer for 2 years
Rebuilding Together project manager, Seattle, Washington
Paint the Town, Boise, Idaho
Guardian Ad Litem appointed by State of Idaho as Advocate representing Foster Children-2 years
Active Member VFW Post #63, Boise Idaho
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