Human Resources Resource
Resume:
Pamela Benoit
Greenville, RI *****
**********@*****.***
Skilled Human Resources Professional with more than 20-years experience. Effective communicator at all levels, conflict resolution and implemented employee recognition programs. Work Experience
Director of Human Resources
Catholic Charities of the Diocese of Fall River, MA - Fall River, MA August 2018 to Present
•Supervising all Human Resource activities as a Senior Manager in a multi location not for profit organization.
•Managing Human Resources functions including, employee relations, compensation, and policy development.
•Supervising, providing support and education to the Human Resources Generalist responsible for payroll, Workers Compensation, FMLA and benefit administration. Maintaining employee personnel files in accordance with State and Federal regulation and conducting annual audits.
•Supervising, providing support and education to the Administrative Assistant responsible for, COBRA, orientation and CPR certification.
•Providing support and education to the Program Managers on the hiring process.
•Developing, implementing and communicating Human Resource Policies and procedures.
•Addressing all policies and reviewing annually, including employee policy handbook, and employee job descriptions.
•Supervising Receptionist in all locations, advising on customer service, proper procedure and teambuilding.
Director of Human Resources
COUNTRY GARDENS HEALTH & REHABILITION - Swansea, MA January 2017 to July 2018
•Guiding and coordinating all Human Resource activities as a regional corporate manager for multiple health care facilities in MA.
•Providing assistance, support and guidance to Payroll Benefits Coordinators, Managers and Administrators in multiple MA locations related to State and Federal laws, labor relations and Union related issues.
•Processing an accurate bi-weekly payroll for multiple facilities, including but not limited to, accurate shift differentials and fringe benefit accruals.
•Monitoring and calculating bi-weekly deductions such as health, dental and vision insurance, and union dues.
•Reviewing monthly bills and making the necessary changes related to employee terminations and Cobra Administration.
•Hiring, orientation of new employees, assuring compliance with State mandated background and license checks..Maintaining employee personnel files in accordance with State and Federal regulation and conducting annual audits.
•401-K administration, employee benefit administration and reporting worker compensation claims.
•Addressing all aspects of unemployment, OSHA and FMLA.
•Developing, implementing and communicating Human Resource Policies and procedures.
•Addressing all policies and reviewing annually, in all locations, including employee policy handbook, employee job descriptions and union contracts.
Director of Human Resources
UNITED METHODIST ELDER CARE - East Providence, RI
June 2014 to July 2016
•Guiding and coordinating all Human Resource activities in three locations, a Skilled Nursing Facility and three Assisted Living Facilities while directly supervising the Human Resource Manager.
•Providing assistance, support and guidance to Managers and Administrators related to State and Federal laws, labor relations and Union related issues.
•Developing, implementing and communicating Human Resource Policies and procedures. Addressing all policies and reviewing annually, including employee policy handbook, and employee job descriptions.
•Advising Managers on developing leadership skills to reduce corrective action and increase employee productivity and satisfaction while reducing turnover.
•Established a company wide salary structure.
•Producing an accurate weekly payroll for 200 employees.
•Implementation of a new payroll system including benefit accruals.
•Maintaining employee personnel records in accordance with State and Federal regulations.
•Responsible for the distribution of timely employee rate increases and evaluations.
•Addressing all aspects of TDI, unemployment, OSHA and FMLA.
•Leading the organization to increase performance and improve results. Director of Human Resources
ORCHARD VIEW MANOR - East Providence, RI
August 1999 to June 2014
•Complete administrative department and management functions for 200 employees, including, but not limited to hiring, orientation of new employees, workers compensation, 401-K administration, and payroll.
•Maintaining employee personnel records in accordance with state & federal regulations.
•Responsible for the distribution of timely employee rate increases and evaluations.
•Addressing all aspects of TDI, unemployment, OSHA and FMLA.
•Development, implementation and annual review of employee policy handbook, Human Resource policies & procedures and employee job descriptions.
•Supervision of several departments to insure compensation, benefits and employee relation are timely and effective.
•Serve as a technical liaison between departments and shifts.
•Enhance morale and productivity, limit job turnover, and help the organization increase performance and improve results.
•Leading the organization in suggesting and changing policies. Director of Human Resources
BIRKSHIRE PLACE, LTD - Providence, RI
October 1995 to August 1999
•Complete administrative department and management functions for 200 employees, including, but not limited to hiring, orientation of new employees, workers compensation, 401-K administration, and payroll.
•Maintaining employee personnel records in accordance with state & federal regulations. •Devise ways to ensure fair and equitable pay rates and responsible for the distribution of timely employee rate increases and evaluations.
•Addressing all aspects of TDI, unemployment, OSHA and FMLA.
•Staffing and scheduling of 270 nursing personnel to assure all units were adequately staffed to meet the needs of the residents.
•Responsible for ordering all nursing paperwork.
•Responsible for all residents to be seen by the optometrist, dentist and podiatrist on a timely basis through Health Drive.
•Completed all aspects of medical records to assure that they were in accordance with state and federal regulation.
Education
Community College of Rhode Island - Lincoln, RI
2000 to 2002
Skills
• Human Resources Management
• Performance Management
• Leadership Experience
• Employee Relations
• Employee Orientation
• Workers' Compensation OSHA certification. Microsoft Word, Outlook, Excel, CSC Paymaster, and several versions of ADP including Workforce Now.
• Compensation
• Strategic Planning
• Benefits Administration
Additional Information
Licenses and Certifications
Assisted Living Administrator
OSHA
Diversity and Inclusion
Sexual Harassment
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