Help Desk It

RESUME

NAME: SABA NURAIN

PHONE NUMBER: 630-***-****

EMAIL: ad5s33@r.postjobfree.com

EDUCATION: Bachelors in computer science engineering (2009 to 2014)

Bachelors in Hr. Management since (2021 to 2024)

Employment Experience: office management Lombard IL: Manage outbound calls in a timely manner, communicated with customers Identified customers need, clarifying information, researched every issue and provide solution, answered calls input the data set up appointments in a comprehensive way.

FTD LOMBARD:IT HELP DESK: Entering the data of each customer, Answer calls Review the orders to ensure they are processed properly, maintain accurate and detailed record of customers, and inquire and resolve the issue in the system troubleshooting customers issues.

FedEx Franklin Park IL: Performed administrative /clerical functions, monitoring, keeping a record of each employee and uploading their data creating files.

Looking forward to work in your company please contact through phone: {630-***-****}