Account Manager Wholesale Distributor

DB

DEBBIE BURNETT

ad5s19@r.postjobfree.com 408-***-**** San Jose, CA 95110

Sales Account Manager for a leading Wholesale Distributor. Account Manager with 10+ years of experience working directly with clients to service accounts. Utilized internal/external resources to assist and facilitate additional or required expertise. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Increased sales revenue by pursuing new business

opportunities.

Developed and maintained long term relationships with clients for substained growth.

Achieved higher client satisfaction ratings through consistent communication and problem resolution.

Implement effective sales strategies to expand market share within the assigned territory.

Collaborate with cross functional teams delivery of products and services.

Negotiated contracts with favorable terms for both the company, clients, driving mutual success.

Utilized skills/tools to track sales performance, make adjustments to assist to meet sales targets.

Mentored junior account managers to improve team

performance, making adjustments and drive professional development

Managed a diverse portfolio of accounts ensuring clients receive professional attention and support.

Coordinated with internal teams to address specific or unique solutions.

Forecast sales establishing processes to achieve sales objectives and related metrics.

Maintain relationships by staying in contact on a regular basis.

Negotiated price, terms of sales and service agreement. Consulted regularly with customer after sales as as a follow up and/or reach out opportunities.

Synnex Corporation Fremont, CA

Account Manager

04/1997 - 12/2017

Managed multiple accounts simultaneously while meeting deadlines. Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

Developed and maintained relationships with key accounts to ensure customer satisfaction.

Built and maintained productive relationships with customers and internal partners.

Acted as main point of contact in matters relating to client concerns and needs.

Developed successful customer relationships and quickly resolved service requests to increase sales.

Developed strategies to increase revenue from existing accounts. Resolved customer complaints in a timely manner.

Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.

Summary

Skills

Experience

Negotiated contracts with clients to maximize profitability. Renewed existing accounts by cementing trusting relationships with customers.

Analyzed client data and identified opportunities for growth. Motivated and worked with onboarding team members to successfully integrate new employees into organization.

Listened to customer needs to identify and recommend best products and services.

Identified customer needs by asking questions and advising on best solutions.

Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

San Jose State University San Jose, CA

Bachelor of Science in Marketing

05/1997

Education and Training

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