Scrum Master Project Manager
Resume:
Devangi Desai, CSM ad5rvz@r.postjobfree.com
Professional Summary
•Certified Scrum Master with a strong track record of outstanding Scrum leadership with expertise in Agile methodologies such as Kanban & Scrum.
•Highly analytical professional with hands-on experience in IT including Project Management and Quality Assurance
•Over 10+ years of experience serving mid-sized and Fortune 500 companies
•As a Technical Project Manager responsible for bridging the gap between technical teams and stakeholders, by ensuring projects are completed efficiently and on time.
•Since Tech industry is always evolving – manage to stay up to date with the latest trends and methodologies by adapting and learning the techniques fast as required for the successful delivery of the project in timely manner.
•Strength lies in all aspects of the SDLC in software implementation from project conception, gathering of requirements, software system configuration, migration/conversion, UAT/QA processes, deployment as well as end user support after implementation.
•Skilled in managing all phases of diverse/simultaneous projects to maximize employer satisfaction.
Technical Proficiencies
Cloud Platforms: Azure, GCP and AWS Web Services, hands on with Azure Portal.
Capstone Project Skills: Azure Service, Infrastructure as Code (IaC), Containerization, Web Server
Configuration, Networking, Error Handling, Git and Version Control, Scripting, Troubleshooting and Debugging, Storage Configuration, Geographical Deployment.
Infrastructure as Code: Azure Resource Manager (ARM templates, Terraform
Languages: SQL, JAVA, UNIX Shell Scripts, TSL, VB Scripts, ABAP (SAP)
Databases: SQL Server, DB2, Oracle, MS Access, MS SQL(SAP)
Domains: Credit Risk Management, Finance, Credit Bureau, Manufacturing (Supply/Chain)
SDLC Methodologies: Agile, Waterfall
Web Technologies: XML, HTML/DHTML, JavaScript,
Version Control: Git, GitHub Defect Management Tool: JIRA, Kanban
Project Management Tool: Confluence, JIRA, ServiceNow, Smartsheet Operating System: Windows, UNIX, MS-DOS, Ubuntu
Accomplishments
●Led multiple projects focused on implementing SaaS solutions for clients across various industries.
●Collaborated with stakeholders along with Business Analyst to gather requirements and define project scope, objectives, and deliverables.
●Developed project plans, timelines, and budgets, ensuring alignment with client goals and expectations. ● Managed cross-functional teams, providing leadership and guidance throughout the project lifecycle.
●Monitored project progress, identified risks, and implemented mitigation strategies to ensure successful delivery.
●Conducted regular status meetings with team members and stakeholders to provide updates and address issues.
●Established and maintained strong relationships with clients, ensuring satisfaction and driving repeat business.
●Utilized project management tools and methodologies to streamline processes and improve project
efficiency.
●Prepared and presented project status reports to senior management, highlighting key achievements and challenges.
●Received a Bold Recognition for communicating, brainstorming and troubleshooting in the meetings and conducting status calls with the Business, Vendors, Clients and other Stake holders.
Education & Credentials
●Bachelors in commerce (Business) H.A College (1993-1995)
●Certified Scrum Master (CSM), Scrum Alliance (Aug 2019- Sep 2025)
●Google Analytics (Apr 2024-Apr 2025)
●Google Analytics for Beginners (Apr 2024)
●Jira Fundamentals Badge (Mar 2024)
●Critical Communications IT (Mar 2023)
●Microsoft Certified: Azure Administrator Associate (Mar 2024) ● PMA Certification of Completion (Oct 2021)
Career Experience
Luminous Solutions (Almaree Group) Nov 2023 to present.
Luminous Solutions has been around for 18 years and they offer professional services in the Watson Supply chain focusing in B2B integration, Managed File Transfer and Tailored EDI solutions.
Sr. IT Project Manager
In an Agile Environment currently leading a cross-functional team in a high-profile project to migrate data from legacy SAP systems to a modernized platform. As Project Manager, responsible for overseeing all aspects of the migration process, including planning, execution, and stakeholder management. Implemented data cleansing and validation strategies, resulting in a 20% reduction in data errors. Collaborated closely with IT teams to optimize system configurations and ensure seamless integration. Conducted comprehensive training sessions for end-users, minimizing productivity disruptions during the transition. Achieved project milestones ahead of schedule, resulting in significant cost savings and improved operational efficiency.
•Leading a team of data migration specialists in the planning, execution, and monitoring of a large-scale project to migrate data from legacy SAP systems to an updated SAP environment.
•Developed comprehensive project plans, including timelines, milestones, and resource allocation, to ensure timely completion of all migration tasks.
•Collaborated closely with stakeholders from various departments to understand data requirements, identify potential challenges, and develop strategies for mitigating risks.
•Implemented best practices for data cleansing, transformation, and validation to ensure the integrity and accuracy of migrated data.
•Conducted regular status meetings and progress reports to keep stakeholders informed of project developments and address any issues or concerns.
•Worked closely with IT teams to configure new SAP systems, optimize data migration processes, and troubleshoot technical issues as they arise.
•Implemented robust testing procedures to validate the functionality of migrated data and address any discrepancies or errors before final implementation.
•Provided training and support to end-users to facilitate a smooth transition to the new SAP environment and ensure continuity of operations.
Azure Project - Multi-Region Deployment with Azure Services – Junior Cloud Solution Architect
Objective: Design and deploy a multi-region web application with Azure services to ensure optimal performance and redundancy.
Responsibilities and Achievements:
•Configured Azure Application Gateway to handle traffic for three web pages across Central US and West US regions.
•Deployed three web pages: Home page, Upload page, and Error pages for 403 and 502 errors.
•Set up DNS configurations to point to specific pages (e.g., Example.com, Example.com/upload) using Azure Traffic Manager.
•Implemented error handling by hosting error pages as a static website in Azure Containers.
•Configured Azure Storage Account to host the error.html file and handle file uploads.
•Utilized VMs within VNets in both regions, ensuring secure and isolated environments.
•Implemented scripts (vm1.sh and VM2.sh) for seamless deployment using the GitHub repository https://github.com/azcloudberg/azproject.
•Collaborated with the client to meet specific requirements and provided ongoing support.
Technologies Used:
•Azure Services: Application Gateway, Traffic Manager, Storage Account
•Virtual Networks (VNets)
•GitHub for version control and deployment scripts
•Linux Shell scripting (vm1.sh and VM2.sh)
•DNS configuration for domain mapping
Kohler Co. May 2022 – November 2023
Kohler Co. is one of the largest privately operated firms in the United States. Unlike others that were once public companies but were taken private through debt-ridden leveraged buyouts, Kohler has always been owned and run by a circle of family members who descended from the founder. Received BOLD Recognition for the Project.
Sr. Project Manager
In a Waterfall Environment was responsible for leading project and technology implementations. Led the Team where Kohler will partner with NFI to integrate Kohler SAP with Manhattan WMS. 3PL (third party) Manhattan & SAP integration project covering the number of EDI transactions. Partnering with internal and external customers as well as vendor partners to understand the objectives associated with a project and to ensure the scope is properly defined and documented.
●Managed the Project using IPEC module (initiating, Planning, Executing, Controlling and Project Close)
●Responsible for the project intake process, project planning, project oversight, facilitation, and escalation of project issues and support of project staff.
●Help ensure the project meets deadlines, coordinate efforts of team members and oversee all aspects of a project to ensure it is completed on-time and within budget.
●Partner with internal and external customers to understand and define project scope, goals, and deliverables that support business goals in collaboration with management and stakeholders.
●Manage vendor partners and resources for IT projects that require contracts with external parties.
●Take ownership and actively manage the project throughout its entire lifecycle following the standard project management processes and methodologies from IT.
●Set and continually manage project expectations with team members and other stakeholders while holding them accountable for the execution of the project work.
●Communicate status of projects to key stakeholders on a regular basis and with total transparency.
●Make sure issues and risks are proactively identified, documented, and mitigated throughout the life of the project.
●Work with Resource Manager and other department managers to constantly improve resource management procedures. Proactively manage employee relationships by anticipating potential conflicts and mitigating their impact.
●Provide yearly ‘Reviews’ to the resource managers for the employees.
●Plan and schedule project timelines and milestones using appropriate tools.
●Received Bold Recognition by the Team for Collaboration with Business, Vendors and Clients.
Equifax (Aarav Solutions) Feb 2021 – May 2022
As a global data, analytics, and technology company, they play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence. Their unique blend of differentiated data, analytics, and technology lets us create the insights that power. Received Bold Recognition for the Project.
Project Manager/Scrum Master
Provide support to agile ceremonies including daily stand up and backlog refinement. Coordinate with PMO Project Managers and Scrum Masters to ensure successful project delivery on time and within budget. Develop project plans aligned with PMO standards in collaboration with all key stakeholders. Conduct scorecard update meetings to report status to key stakeholders. Oversee all aspects of operations related to sprint including planning, demos of working software, and retrospectives.
●Served as the main point of contact to drive effective communication throughout all project phases.
●Conducting working sessions with all respective stakeholders along with all application leads.
●Worked closely with the product management and technical stakeholders to clarify the schedule, status and details of project.
●Created JIRA Dashboard that showed project velocity and progress.
●Report sent daily/weekly for status and blockers to St/Exec leadership ● Directed changes in project scope as well as enforced and led change control.
●Protected agile/project team from outside distractions and interferences.
●Managed AF internal/external member stakeholder status meetings as to satisfaction.
●Received Bold Recognition by the Director for being a great communicator and leading the project.
●Excellent Communicator, leverage technical, business, and financial acumen to communicate effectively with client executives and their respective teams.
●Implemented agile methodologies using a Scrum framework throughout the organization from executives to software to marketing.
●Drive planning, execution, delivery, status updates within the end-to-end IT development cycle for enterprise-wide projects such as system integrations impacting multiple reporting entities.
●Worked as a Resource Manager by working with HR and other staff managers to manage staffing.
●Focus comprehensively on plan, build, deliver by tracking responsibility of projects within the end-to-end IT development cycle.
●Led all sprint planning, sprint reviews, sprint retrospectives and daily scrums with the development team, QA Team and Data Migration Teams.
●Work closely with Project Owner, Product Owner, Technical Architect Leads, QA Team, Business, DevOps Team, Development Team along with all application leads.
Wells Fargo Sept 2016 – Feb 2021
Licensed Premier Banker II
Provide accounting and business administration expertise to increase productivity/profitability. Oversee data management, and provide leadership, while nurturing robust business relationships. Create and implement customer service solutions to maximize customer satisfaction. Collaborate with clients to determine viability, reliability, and risk. Evaluate and recommend advancing opportunities and investments. Supervise adherence to financial regulations, while delivering projects/programs.
●Managed $150M as well as a portfolio consisting of cash, credit and investment products.
●Closed $1.1M in new business and over $200k in loans on a quarterly basis.
●Provided personalized financial planning and wealth management services to high-net-worth clients.
●Conducted in-depth financial analysis to understand clients' goals, risk tolerance, and investment preferences.
●Developed and implemented customized wealth management strategies, including investment portfolios, retirement planning, and estate planning.
●Monitored and adjusted client portfolios based on market conditions, economic trends, and changes in clients' financial situations.
●Established and maintained strong client relationships, earning trust and loyalty through transparent communication and exceptional service.
●Devised financial strategies and analyses that led toward financial wellbeing of the organization.
●Addressed and promptly answered client’s phone calls and queries.
JPMorgan Chase May 2010 – Sept 2016
Manager on Duty/ Relationship Banker / Small Business Specialist
Identified, analyzed, and mitigated uncertainties to ensure optimal operational workflow. Assessed financial situations by gathering information, evaluating risk, developing strategies, and guiding towards established goals. Monitored all new products, services, and systems for compliance management. Led and managed a diverse team of specialists in banking, investments, business banking, mortgages, real estate development and estate planning to increase client acquisitions.
●Ranked among the Top 10 highest producing bankers in the market.
●Awarded for high excellence in Business Banking.
●Provided personalized financial planning and wealth management services to high-net-worth clients.
●Conducted in-depth financial analysis to understand clients' goals, risk tolerance, and investment preferences.
●Developed and implemented customized wealth management strategies, including investment portfolios, retirement planning, and estate planning.
●Monitored and adjusted client portfolios based on market conditions, economic trends, and changes in clients' financial situations.
●Established and maintained strong client relationships, earning trust and loyalty through transparent communication and exceptional service.
●Received MVP award for multiple months in a row. ● Achieved highest score of 98% in branch audits.
TCF Bank Mar 2007 – May 2010
Project Manager
Provide support to agile ceremonies including daily stand up and backlog refinement. Coordinate with PMO Project Managers and Scrum Masters to ensure successful project delivery on time and within budget. Develop project plans aligned with PMO standards in collaboration with all key stakeholders. Conduct scorecard update meetings to report status to key stakeholders. Oversee all aspects of operations related to sprint including planning, demos of working software, and retrospectives.
•Served as the main point of contact to drive effective communication throughout all project phases. Conducting working sessions with all respective stakeholders along with all application leads.
•Worked closely with the product management and technical stakeholders to clarify the schedule, status and details of project. Directed changes in project scope as well as enforced and led change control.
•Protected agile/project team from outside distractions and interference.
•Managed AF internal/external member stakeholder status meetings as to satisfaction.
•Business and financial leverage technical, Excellent Communicator, acumen to communicate effectively with client executives and their respective teams. Implemented agile methodologies using a Scrum framework throughout the organization from executives to software to marketing Drive planning, execution, delivery, status updates within the end-to-end IT development cycle for enterprise-wide projects such as system integration impacting multiple reporting entities. Focus comprehensively on plan, build, deliver by tracking responsibility of projects within the end-to-end IT development cycle. Led all sprint planning, sprint reviews, sprint retrospectives and daily scrums with the development team, QA Team and Data Migration Teams.
•Work closely with Project Owner, Product Owner, Technical Architect
KK Enterprise (C2C) May 2003 – May 2007
Project Manager
Worked independently as a Bank Project Manager in hybrid environment. Met client needs with solid knowledge of
banking procedures. Skilled in the preparation and execution of complex banking projects and transactions while
adhering to applicable banking regulations. Specialize in timely project completion.
•In the Agile Environment Flawlessly executed business knowledge, functional expertise, and personal commitment to excellence to deliver results that meet all standards of quality, compliance, timeliness and customer experience.
•Worked with cross functional team to Identify problems, recognize the root causes, and multiple potential or innovative solutions to problems.
•Demonstrated project management experience including developing and maintaining project plans, consulting with the business and end users, and documenting steps required to execute or modify programs.
•Nurtured productive relationships with external vendors.
•Resolved project issues and maintained ongoing communications with the clients.
Affiliations
ISACA Member – West Florida Chapter Project Management Institute
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