Los Angeles Customer Service
Resume:
Stephanie Love
Los Angeles, CA ***** Message: ***-416-637 Email: ****************@*****.***
SKILLS AND QUALIFICATIONS
Proficient in Microsoft Office Programs (Word, PowerPoint, Excel, and Access)
Public Speaking
Ability to create and facilitate professional presentations
PROFESSIONAL EXPERIENCE
Production Flash Manager, 03/18 – Present, Air Fayre, Torrance, CA
Start/ end-of-shift handovers
Develop and implement improvement opportunities for International Coordinators
Manage staff performance International Coordinators
Recurring training with all International Coordinators
Liaison between Air Fayre filed representative tower and international kitchen
Managing International Coordinators, Dock Loaders, and Ice & Dairy Packers
Monitor flights at airfield and interact with customer on issues and resolution
Manager, 07/15 - 2/18, Lux Hair, Los Angeles, CA
Manage inventory, order any restock of products
Customer service
Handle all sales
Decorator, 02/15 - 06/15, Edible Arrangements, Norwalk, CA
Clean and cut fruit to prepare customers orders
Discover guest needs and appropriately suggests product to enhance service and meet sales goals
Assist guests in the selection and purchase of Edible Arrangements
Convert all guest inquiries into sales
Manager, 02/14 - 01/15, Mimi Yogurt Place, Gardena, CA
Manage Inventory, take and place orders
Do payroll for employees
Oversee a team of five people
Cashier, 12/12 - 12/13, Walmart, Long Beach, CA
Greet customer, scan all items, process cash, check and credit card transactions and deactivate security devices on bags and items purchased
Maintain the required amounts of cash in registers and request price checks when necessary
Cleaning work areas and returning merchandise to shelves and racks when needed
Pack and load customers' purchases in carts
EDUCATION & TRAINING
Watts Youth Build, Los Angeles, CA
Pre-Apprenticeship Certificate Training (PACT)
OSHA-10 Safety training on a construction site
Lead Abatement
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