Administrative Assistant

CAROL A. MUNDIE

ad5ru8@r.postjobfree.com ***. ***.***3 Hot Springs Village, AR 71909

EXECUTIVE ADMINISTRATIVE ASSISTANT OFFICE MANAGEMENT & EMPLOYEE RELATIONS

“Promote Organizational Success Through Strategic Office Management and Administrative Support” Highly competent, resourceful, and success-driven professional with almost 25 years of experience implementing administrative strategies, business plans, and operational policies. Expert in delivering complex multiple projects with strict deadlines, exceeding targets, anticipating team needs, and prioritizing tasks. Proven track record in upholding the confidentiality of highly sensitive information while maintaining compliance with business standards and requirements. An articulate communicator with demonstrable success in building mutually beneficial relationships with C-level executives, stakeholders, and clients. A personable, flexible team player who thrives quickly in new work settings, maintains composure in high-pressure environments, and delivers excellent results despite challenges and ambiguities. Executive Management Support Operations Management General Office Operations Travel Arrangements Complex Calendar Management Records Management Conflict Resolution Vendor & Customer Relations Cross-Functional Leadership Excellent Organizational Skills Organizational Development Employee Engagement Diary & Email Management Event Planning & Coordination Strategic Sourcing & Research Skills Executive-Level Reporting & Presentation Business Performance Management Relationship Building PROFESSIONAL EXPERIENCE

DHR Global

Office Manager / Executive Assistant to Senior Partners August 2010 – January 2024

Delivered top-notch executive administrative support to the managing directors, partners, and consultants by acting as a primary liaison and staff coordinator, performing special projects, and implementing programs and services. Coordinated travel arrangements and managed client and vendor relationships.

Saved over $10K monthly in operational costs by spearheading the closing of the Houston office location, working remotely for the partners, and sending electronic records and documents to the home office in Chicago for redistribution.

Singlehandedly completed the closure of the DHR Global Houston branch, from organizing all files to accounting all equipment, furniture, and office supplies for removal and donation.

Created a positive PR and boosted DHR Global’s reputation to the community by donating furniture and excess basic office supplies to charitable organizations in the Houston area.

Oversaw the calendars and scheduling of 10 team members, arranging meetings according to urgency and sending meeting notifications that strategically optimized time management across all involved. Carol A. Mundie ad5ru8@r.postjobfree.com 713-***-**** Hot Springs Village, AR 71909 Page 2

Designed and drafted Marketing and Business Development materials for 5 Senior Partners while generating expense reports and tracking reimbursements for the 10 team members.

Accomplished various tasks, such as conducting extensive market research, telephone coverage, mail handling, distributing business letters and correspondence, events planning, and database management. Pfluger Associates Architects, L.P.

Office Manager / Administrative Assistant for Local Partner April 2007 – April 2009

Recognized as the trusted administrative assistant accountable for managing the schedule and calendar, creating marketing and business development materials, and managing expense and reimbursement reports for the Partner.

Completed all client deadlines, project requirements, and employees' needs to work from home or Austin Headquarters while repairing the Houston office after being destroyed by the hurricane.

Guaranteed no loss of income for Pfluger nor incurred any expenses due to the lack of preparation of furniture and fixtures while restructuring the building by carefully storing electronics and equipment in a water-tight and wind-protected area.

Established collaborative relationships with the building management team in reconfiguring the office space, ensuring safety, security, and fast project delivery.

Showcased expertise in managing and completing various projects, encompassing deliverables, deadlines, project research, construction administration, expenses, and client invoice processing.

Effectively wore multiple hats, managing HR, processing payroll, and coordinating all Houston Chapter CEFPI meetings. PROFESSIONAL EXPERIENCE

Executive Assistant / Claims Specialist Medi-Computer Services, Inc. . February 2002 – April 2007 Office Manager / Personal Assistant Thomas L. Steinbach, M.D. . December 1999 – May 2003 EDUCATION & CERTIFICATION

Marketing/Management (Double Major) Business Strategy Texas A&M University, College Station, TX

TECHNICAL EXPERTISE

Microsoft Office Suite, Microsoft 365, Continia, Concur, Calendly, Invenias, FileFinder

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