Quality Care Customer Service

KIRANDEEP KAUR

SCARBOROUGH, ON M*B*P* • 416-***-**** • ad5rt9@r.postjobfree.com

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SUMMARY

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

EXPERIENCE

Nurse, 05/2021 - 05/2022

SGL HOSPITAL - Jalandher, Punjab

Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions

Updated patient charts with data such as medications to keep records current and support accurate treatments

Administered medications via oral, IV, and intramuscular injections and monitored responses

Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals

Efficient and Competent in Providing a Nursing AIDE, Manage All Necessary Nursing Duties Without Supervision

Retention and Loyalty.

Cashier Assistant Manager, 09/2018 - 03/2020

McDonald's - Jalandher, Punjab

Answered questions about store policies and addressed customer concerns

Greeted customers entering store and responded promptly to customer needs

Worked closely with shift manager to solve problems and handle customer concerns.

Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Followed health and safety regulations while handling food and beverages.

Prepared ingredients for meals according to recipes and instructions.

Verified that all received shipments met quality expectations before storing them away.

Organized daily banking activities including deposits, withdrawals, transfers, and check cashing.

AVAILABILITY

After 2.00pm all days available and (friday,sunday,monday) full days available for work.

LANGUAGES

Punjabi: First Language

English: C2

Proficient (C2)

SKILLS

Drawer management

Workplace Safety

Food Preparation

Opening and closing duties

Team Player

Safe Food Handling

Retail Management

Customer assistance

Order taking

Payment collection

Menu knowledge

Fluent in English

Team Leadership

Stock Management

Relationship building

Patient counseling

Evaluations

Patient Management

Medical consultation

Patient discharge

Care plan implementation

CERTIFICATIONS

WITH NEAR ABOUT 1 YEAR OF NURSING EXPERIENCE FROM INDIA, EFFICIENT AND COMPETENT IN PROVIDING A NURSING AIDE, HANDLE ALL NECESSARY NURSING DUTIES WITHOUT SUPERVISION. CUSTOMER SERVICES, ENSURING PATIENT RETETNTION AND LOYALTY

EDUCATION AND TRAINING

BSc : NURISNG, 12/2022

SGL NUSIRNG COLLEGE - INDIA

GPA: 70%

GRADE 12 FIRST DIVISION, 03/2018

SACRED HEART PUBLIC SCHOOL - INDIA

GRADE 10 CGPA 7.0, 03/2015

ST. SOLDIER PUBLIC SCHOOL - INDIA

GPA: 7.0

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