Medical Billing Customer Service

Tiffany Wiggins

*** ***** ** ** *** A** Decatur, AL 35603 256-***-**** *******.*********@******.***

Professional Profile

Driven, dependable, hard working individual seeking to combine professional skills and medical education to secure employment within an innovative healthcare organization.Compassionate and energetic professional with a track record of providing excellent customer service desiring to contribute to day-to-day operations within a dynamic healthcare organization.Caring, compassionate and determined medical professional recognized for consistently excelling at all assigned duties seeking to turn medical education into continuation of rewarding career within a dynamic healthcare facility.

Proficiencies: MS Word

Skills: Written and verbal communication; Problem solving skills; Critical thinking skills; Attention to detail; Team player

Honors/Awards: NA

Key Qualifications

Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Electronic Health Records (EHR) Electronic Medical Records (EMR) Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)

Electronic Health Records (EHR)

Electronic Medical Records (EMR)

Insurance Verification

Medical Office Procedures

Certifications

NA – NA, AL

NA

NA

Education

Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2024

Fully accredited, accelerated program providing instruction in medical billing and ICD-10, CPT and HCPCS coding for diseases, surgeries and medical procedures. Program content includes electronic health record (EHR) systems, accounting methods, and processes for preparing and submitting healthcare claims. Research, professional writing, critical thinking and communications skills are emphasized throughout the program.

Professional Experience

Student has been a caregiver for sister from 11/2022-Present

Student was a caregiver for parents from 05/2020-11/2022

Right At Home - Decatur, AL

03/2017 - 05/2020

Caregiver

§Caring for Elderly patients by doing meal preps, helping with baths, meds reminders, and lite housekeeping. Also taking them to doctors appointments, assisting them in daily exercising, and being a companion. Assisted with activities of daily living – mobility, personal hygiene, and feeding.

§Documented services provided, patient condition, and changes in patient behavior.

§Kept household clean and organized, ran errands, and prepared and served meals.

§Provided in-home personal care services, and maintained a safe, secure, and healthy environment.

Student was helping family members out with babysitting from 05/2015-03/2017

Debra’s Beauty Salon- Huntsville, AL 03/2008-05/2015

Shampoo Technician

Volunteer Experience

NA– NA, AL

01/2023-01/2023

NA

NA

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