Forklift Operator Customer Service
Resume:
DEMETRI TAYLOR
Sandston, VA ***** · 804-***-****
ad5rqs@r.postjobfree.com
Hardworking and dedicated warehouse/ forklift operator with several years of experience. Seeking a full-time position that would allow me to utilize the skills that I have developed throughout the years of a warehouse setting, shipping and receiving, forklift driving to contribute to my business and personal success.
EXPERIENCE
08/2020 – PRESENT
WAREHOUSE ASSOCIATE/FORKLIFT OPERATOR, 567 LOGISTICS
Unloading materials and merchandise from incoming vehicles and stacking them to assigned places
Locating and moving stock of products to pallets or crates for storage or shipment
Identifying damages and report shortages or quality deficiencies
Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance
Keep updated records of inventory and activity logs
Comply with company policies and legal guidelines
Help maintain a safe and orderly environment of the facilities
Received and shipped coils for refrigerators
Assigned special assignments when needed
02/2015 – 08/2020
INSPECTOR/SHIFT MANAGER, CAR POOL CARWASH
● Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and impactful methods of recognition
● Provides a quality wash product consistently for all customers by adhering to all operational and visual presentation standards
● Follows operational procedures, including those for safety and security, to ensure the safety of all associates during the shift. Utilizes operational tools to achieve operational excellence during the shift.
● Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Car Pool. Maintains a calm exterior presence during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
● Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs. Follows up with associates during the shift to ensure the delivery of legendary customer service for all customers.
● During shift, directs associates to various workstations to reduce bottlenecks and to ensure speed of service, cleanliness standards, and operational needs are met. 2
● Creates a positive learning environment by providing clear, specific, timely, respectful coaching and feedback to associates on shift to ensure operational excellence and to improve associate performance.
● Develops positive relationships with shift team by understanding and addressing individual motivation, needs, and concerns.
● Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
06/2012 – 08/2015
DISHWATER TECHNICIAN/PREP COOK, O’ CHARLEY’S
● Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. Keeps dish area free of clutter and organized.
● Sets up dish stations, including dish machines and sinks.
● Maintains clean / dry floors throughout the shift.
● Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.
● Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by Ecolab.
● Assists in the timely storing of food deliveries.
● Maintains the dry storage area and the organization of storage shelves.
● Follows the posted daily dish cleaning duties.
● Assists in food prep and any other duties set forth or requested by the chef as needed.
● Cleaned and sliced all vegetable items for garnishing, main dishes and appetizers. 04/2010 – 08/2012
PREP COOK, OUTBACK STEAKHOUSE
● Following established food safety guidelines, recipes, standards and procedures
● Maintaining a clean and food-safe environment
● Assessing ingredients and items for freshness and quality, rotating product appropriately
● Providing prompt, courteous customer service
● Prepare all food items according to standard recipes and menu to ensure consistency of products to the guests
● Wash, slice, peel and/or cut various foods to prepare for cooking or serving
● Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils 08/2008 – 10/2010
WAREHOUSE/BACKROOM ASSOCIATE, WALMART
● Accurately and efficiently performed primary job functions determined by work assignment
● Selected orders in an accurately and timely manner
● Loaded trucks for outbound orders
● Managed inventory within the warehouse by completing physical tasks
● Completed inventory paperwork for inbound receiving
● Inventory Control Quality Assurance
● Motivated team to meet Common Goals
● Cleaned up all of the particles left over from the days packing
● Cleaned and followed company regulations in accordance to route and policy
● Sanitized clarifiers on a daily basis
3
EDUCATION
HIGH SCHOOL DIPLOMA- CLOVER HILL MIDLOTHIAN, VA
SOME COLLEGE- AMERICAN INTERCONTINENTAL UNIVERSITY-BACHELOR OF ADMIN AND ENTREPRENEURSHIP
SKILLS
Detailed
Effective Communication
Computer literacy/technological skills
Teamwork
Problem-solving
Flexibility
Organized
Able to multi-task in fast pace environment
Proficient in Office programs
Active listener
Highly Motivated
Results-Oriented
REFERENCES
Can be provided upon request
DEMETRI TAYLOR
Sandston, VA 23150 · 804-***-****
ad5rqs@r.postjobfree.com
Hardworking and dedicated warehouse/ forklift operator with several years of experience. Seeking a full-time position that would allow me to utilize the skills that I have developed throughout the years of a warehouse setting, shipping and receiving, forklift driving to contribute to my business and personal success.
EXPERIENCE
08/2020 – PRESENT
WAREHOUSE ASSOCIATE/FORKLIFT OPERATOR, 567 LOGISTICS
Unloading materials and merchandise from incoming vehicles and stacking them to assigned places
Locating and moving stock of products to pallets or crates for storage or shipment
Identifying damages and report shortages or quality deficiencies
Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance
Keep updated records of inventory and activity logs
Comply with company policies and legal guidelines
Help maintain a safe and orderly environment of the facilities
Received and shipped coils for refrigerators
Assigned special assignments when needed
02/2015 – 08/2020
INSPECTOR/SHIFT MANAGER, CAR POOL CARWASH
● Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and impactful methods of recognition
● Provides a quality wash product consistently for all customers by adhering to all operational and visual presentation standards
● Follows operational procedures, including those for safety and security, to ensure the safety of all associates during the shift. Utilizes operational tools to achieve operational excellence during the shift.
● Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Car Pool. Maintains a calm exterior presence during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
● Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs. Follows up with associates during the shift to ensure the delivery of legendary customer service for all customers.
● During shift, directs associates to various workstations to reduce bottlenecks and to ensure speed of service, cleanliness standards, and operational needs are met. 2
● Creates a positive learning environment by providing clear, specific, timely, respectful coaching and feedback to associates on shift to ensure operational excellence and to improve associate performance.
● Develops positive relationships with shift team by understanding and addressing individual motivation, needs, and concerns.
● Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
06/2012 – 08/2015
DISHWATER TECHNICIAN/PREP COOK, O’ CHARLEY’S
● Maintains a clean kitchen, properly washes and sorts soiled dishes, and preps foods as needed. Keeps dish area free of clutter and organized.
● Sets up dish stations, including dish machines and sinks.
● Maintains clean / dry floors throughout the shift.
● Properly washes, stacks, and stores china, glassware, silverware, cookware, and storage containers.
● Changes water of machines and sinks every two hours, or more often as required by business levels, and properly uses chemical dilutions set by Ecolab.
● Assists in the timely storing of food deliveries.
● Maintains the dry storage area and the organization of storage shelves.
● Follows the posted daily dish cleaning duties.
● Assists in food prep and any other duties set forth or requested by the chef as needed.
● Cleaned and sliced all vegetable items for garnishing, main dishes and appetizers. 04/2010 – 08/2012
PREP COOK, OUTBACK STEAKHOUSE
● Following established food safety guidelines, recipes, standards and procedures
● Maintaining a clean and food-safe environment
● Assessing ingredients and items for freshness and quality, rotating product appropriately
● Providing prompt, courteous customer service
● Prepare all food items according to standard recipes and menu to ensure consistency of products to the guests
● Wash, slice, peel and/or cut various foods to prepare for cooking or serving
● Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling or piercing them with utensils 08/2008 – 10/2010
WAREHOUSE/BACKROOM ASSOCIATE, WALMART
● Accurately and efficiently performed primary job functions determined by work assignment
● Selected orders in an accurately and timely manner
● Loaded trucks for outbound orders
● Managed inventory within the warehouse by completing physical tasks
● Completed inventory paperwork for inbound receiving
● Inventory Control Quality Assurance
● Motivated team to meet Common Goals
● Cleaned up all of the particles left over from the days packing
● Cleaned and followed company regulations in accordance to route and policy
● Sanitized clarifiers on a daily basis
3
EDUCATION
HIGH SCHOOL DIPLOMA- CLOVER HILL MIDLOTHIAN, VA
SOME COLLEGE- AMERICAN INTERCONTINENTAL UNIVERSITY-BACHELOR OF ADMIN AND ENTREPRENEURSHIP
SKILLS
Detailed
Effective Communication
Computer literacy/technological skills
Teamwork
Problem-solving
Flexibility
Organized
Able to multi-task in fast pace environment
Proficient in Office programs
Active listener
Highly Motivated
Results-Oriented
REFERENCES
Can be provided upon request
Contact this candidate