Independent Contractor Customer Service
Resume:
Monisha Mayo
Ayden, NC
ad5rqe@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Licensed Zumba Instructor
Zumba Fitness LLC - Ayden, NC
March 2024 to Present
I teach others in a way where they can get fit and have fun at the same time! Zumba helps people using Latin American music and dance moves! I incorporate that into my choreography while making sure people are being safe and in good form!
ESS Substitute
ESS Education
August 2023 to Present
Substitute for teachers and school nutrition! Make sure assignments are completed by students while maintaining orderly conduct for all! Serve food to students and faculty! Independent Contractor
Independent contractor - Greenville, NC
February 2017 to Present
Merchandise at different stores doing store resets, store audits, and store inventory. Stores worked: Food Lion, Walgreens, Walmart, Ulta Beauty, and Lowe's. Team Member
Bojangles - Greenville, NC
January 2023 to February 2023
Greet guests and package their orders according to their requests. Stock items. Clean. Crew Member
Wendy's - Winterville, NC
December 2021 to January 2022
Serve guests their orders while maintaining a friendly demeaner. Stock items. Clean. Customer Interaction Specialist
Focus Services - Greenville, NC
March 2021 to April 2021
Take inbound calls from customers, answer their questions, resolve issues, and get them set up with services while using the company resources for help solving problems. Help team members and stay updated on info with new training as needed.
Retail Associate
Dollar General
April 2020 to July 2020
Work the cash register, put up merchandise, organize and clean, help customers. Package Handler
FedEx Ground - Greenville, NC
March 2019 to August 2019
As a mail splitter, I put boxes onto their designated spot on the line. I also scan boxes or put them where they need to be for truck drivers. Education
1 year in Business Administration
Strayer University
July 2020 to Present
7 months in Software and Mobile Application Development Independence University
September 2018 to December 2019
8 Months in Culinary Management
The Art Institute of Raleigh Durham - Durham, NC
July 2013 to February 2014
Business Technology Academy Graduate in Business Administration Junius H Rose High School - Greenville, NC
August 2009 to June 2013
Skills
• Food Prep (3 years)
• Serving
• Restaurant experience
• Customer Service (10+ years)
• Baking
• Bussing
• POS
• Customer service
• Serving
• Restaurant experience
• Food service
• Dancing
• Group Fitness
• Personal Training
Certifications and Licenses
Driver's License
Substitute Teaching Certification
Certified Fitness Instructor
Basic Zumba 1
March 2024 to Present
Get fit and have fun using Latin American music and dance styles! Choreograph moves and make sure everyone is using proper form for safety!
Assessments
Customer service — Proficient
March 2020
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient August 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Elementary school classroom management — Proficient July 2021
Managing behavior in elementary school classrooms
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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