Customer Service Representative

ALEXIS

NELSON

CONTACT INFORMATION OBJECTIVE

© ad5rpv@r.postjobfree.com Seeking a challenging position in induswhere can utilize my skills and

experience to contribute to the success of the company. To secure a position in

(2) 1950 Barrett lakes Blvd, kennesaw ga a dynamic company that offers opportunities for professional growth and

30144 advancement.

{) 470-***-****

EXPERIENCE

SKILLS OPERATIONS AGENT

Frontier airlines . Atlanta,GA May 2021 - Nov 2023

= Critical thinking responsible for coordinating airline operations.

= providing information about products

and services, taking orders, responding

managing schedules and passengers

to customer complaints, processing

returns, and performing countless other coordinating boarding and descending tasks

activities.

Coordinated daily flight schedules and ensured on-time departures for

passengers and cargo.

LANGUAGES

Communicated with airline partners, ground staff, and airport authorities to

French Advanced. Diploma in resolve operational issues promptly.

Advanced French

CONCIERGE

999 peachtree building . Peachtree,GA Dec 2023 - Feb 2024

answer inquiries, direct phone calls, and coordinate travel plan

Perform basic administrative,secretarial, & reception duties.

CUSTOMER SERVICE REPRESENTATIVE

AT&T. Atlanta,GA May 2018 - 2020

providing information about products and services, taking orders, responding to

customer complaints,

processing returns, and performing countless other activities.

Resolved customer inquiries and complaints with professionalism and

efficiency,

Handled high call volumes and maintained excellent response times

Demonstrated strong communication skills in delivering exceptional service to

all customers

EDUCATION

FASHION MERCHANDISING

City College of San Francisco. San Francisco, CA Jun 2010 - Mar 2017

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