Saint Paul Case Manager
Resume:
Lisa Kratzke
Housing and Navigation Specialist
Saint Paul, MN 55107
ad5rnm@r.postjobfree.com
Would like to make the world a cleaner place, one home at a time! Authorized to work in the US for any employer
Work Experience
School Van Driver
TCT - Mendota Heights, MN
January 2023 to Present
Drive special needs children to and from school. Perform pretrip inspection, keep track of hours. Let dispatch know when I start a route and finish a route. Bring vehicle home, make sure it's clean and get gas a oil changes as needed
Housing Case Manager(contract as needed)
Continuum of Care - Saint Paul, MN
May 2022 to Present
Complete coordinated entries, combined application, HSS. Also take clients to look at apartments, help fill out applications, and help them move.
Professional House Cleaner
Homeaglow - Metro area, Minnesota
June 2022 to August 2023
Would receive jobs through an app, bought my own supplies, and would take jobs as needed and very quickly developed my client basis with many returning customers. Emergency shelter advocate
Breaking Free - Saint Paul, MN
August 2022 to September 2022
Weekend shelter advocate, helping sexually exploited individuals escape their past and live successful lives.
Lead Shelter Advocate
Ramsey County - Saint Paul, MN
July 2020 to March 2022
Assisted residents fill out financial, medical and housing paperwork, used my contacts to help find any other needs, such as rule 25, or troubles with probation or court. Assisted with meals, helping them look for work. Drove them to appointments in the county vehicles, helped them move in and out.took temperatures, transferred to respite when needed.
Housing Case manager
Minnesota Onestop - Saint Paul, MN
January 2021 to June 2021
I worked at Ramsey county part time during these months on weekends and worked here full time to help the director get started. Helped people transition from homeless to housed. Supervisor/Manager
Grand Casino Hinkley - Hinckley, MN
May 2019 to March 2020
Overlooked the sales and operation of 2 coffee shops a grab and go burger place, a pizza place and the bingo deli.
Manager
Karcher Foster Services - North Branch, MN
June 2015 to April 2019
Cared for TBI patients, set up services, medical and financial. Created work schedules, performed all needed training, spoke with family to help with visits, made appointments, travelled to all 5 sites for training of new employees, drove handicap accessible Van's for transport. On call services for emergencies. Overseen 25 employees. Planned outings. Interviewed and hired new employees. Took care of any disciplinary actions, write ups and firing. Made sure all the clients needs were met. And all maintenance to the building was my responsibility to schedule all maintenance. District Manager
Subway - Saint Paul, MN
February 2012 to July 2015
I was hired as the manager because I had 5 years prior experience, I was responsible to do all deposits, inventory, labor and food costs, hiring, firing, training, food prep, signage, catering. For 4 franchise subways in downtown Saint Paul. Sales increased 20% with my help. I also cut costs by10%. Manager
BROADWAY PIZZA - Minneapolis, MN
January 2009 to June 2012
I was hired to make pizza and was promoted to manager in a short time. I worked in a food court downtown minneapolis, along with 2 other employees. I did all of the food ordering, deliveries, inventory,training food prep, deposits and worked from open to close.
• Supervised fast food
• Oversaw 10 to 15 employees
• Managed day-to-day operations
• Handled opening and closing of restaurant
• Prepared staff schedules
• Balanced tills
Education
Bachelor's degree in Nursing
DCTC
April 2013 to May 2015
Skills
• Inventory
• Microsoft Word (10+ years)
• Payroll
• Word
• Inventory Management (10+ years)
• Operations
• Scheduling
• training
• Team Building
• retail sales
• Catering
• Culinary Experience
• Food Preparation
• Meal Preparation
• Medication Administration (5 years)
• Restaurant Management
• Kitchen Experience
• Cooking
• Banquet Experience
• Kitchen Management Experience
• Management
• Profit & Loss
• Supervising Experience
• Home Care
• Menu Planning
• Food Safety
• Food Production
• Data collection
• Restaurant Experience
• Time Management
• Recruiting
• POS
• Purchasing
• Cleaning Experience
• Leadership
• Employee Orientation
• Developmental disabilities experience
• Interviewing
• Case management
• Senior care
• Microsoft Office
• Property management
• Motivational interviewing
• Van Driver
Certifications and Licenses
ServSafe Food Handler
September 2012 to September 2018
Driver's License
Certified in deescalation and setting boundaries
HSS training
Assessments
Work style: Reliability — Proficient
May 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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